ICT Operations Manager (729012)

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

About this opportunity
Business Area Networks: where 5G was born - is responsible for the company's industry leading radio products and solutions and is the foundation for Ericsson's technology leadership. Business Area Networks is focused on securing our ongoing market leadership in radio, taking a leadership position in 5G and in-building/small cell solutions, and continuing to invest for sustainable technology leadership within a highly driven market.
We are the Service Area Networks (SAN) Lab Operations, and we provide outstanding lab infrastructure, networks and hardware (HW) services to the R&D organizations across Ericsson. Lab Operations is a global organization providing services with global deliveries from Site Lab Operations in Stockholm, Linköping and other regional labs globally. Our Mission: Engineering environment for superior R&D productivity & Competitive Lab Operation.

We are now looking for a new driven SAN Global Change Coordinator to join the team in Stockholm!
The key responsibilities are to coordinate and lead global and local lab instruments calibration campaigns for R&D stakeholders including planning, organizing of stakeholder’s meetings and communication.
To succeed in this role, you need to have strong experience managing projects preferably with R&D test operations experience or with similar background.

Take the challenge and join us!

What you will do
Be responsible for coordination of calibration campaigns, including planning, deviation change management
Proper setting of calibration campaigns, including volume, frequency and arrange campaign in a cost & efficient balance way
Be responsible for Organizing stakeholder meetings and communication
Be responsible for Campaign reporting and retrospective improvement work
Lead and delegate tasks and activities within the calibration campaigns scope
Participate in Risk analysis and compliance work related to calibration campaigns and repair process of lab instruments
Coordinate the change management during calibration campaigns with different stakeholders (R&D org, Ericsson Sourcing, and Instrument calibration vendor)
Handle the change requests during calibration execution
Report the calibration campaign progress, including risks and issues
Communicate with stakeholders (R&D org, Ericsson Sourcing, and Instrument calibration vendor)
Create final report and retrospectives for completed campaigns


You will bring
Experience in working in a continuous improvement culture
Strong project management experience, including ability to lead global team remote during campaigns
Thorough project management knowledge and preferably experience in R&D operations and needs, or similar
A pro-active attitude, with experience of participating in managing change process, people, and operations
Organizational and interpersonal skills
Relationship management skills and ability to manage through a team under direct line management and those non-directly managed
· Your attitude is characterized by "one Ericsson"s


Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Application:
We look forward to receiving your application in English. Please note we cannot accept applications via email.
Vetting including references and relevant background screening will be conducted for final candidates.

Primary location for this role: Sweden, Stockholm
For specific questions please contact Recruiter: Monika Nowicka monika.nowicka@ericsson.com

We welcome the opportunity to meet you!

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm
Req ID: 729012