IKEA Business Manager

WHY WE WILL LOVE YOU
Are you passionate about the behaviors of the many people and the trends that influences them? Do you find it motivating to drive business growth by creating an affordable & attractive commercial offer for business customer in the markets? Appreciate the mix of strategic thinking and turning commercial activities into practice? Then go ahead and have a closer look at this opportunity in our Sales & Commercial team!
We are eager to find a new co-worker with ability to communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice and who champions new method, digital systems, and processes to exceed previous performance.
We believe you demonstrates strong IKEA leadership skills, by using good judgements to make timely and effective decisions and provides support, coaching, training, and career direction to others. You can understand the complexity of IKEA business and the role of the business offering as an integrated part of the business.
Furthermore, you have knowledge in the following areas:
About the current market environment, expectations from business customers today and tomorrow to secure the commercial & service offers meet customer demands & needs
Of the global and local market, its movement and potential, to provide insights to better decision making at IKEA
Of how to identify and realize opportunities for add-ons, cross-selling and upselling of IKEA products and services to fulfil customer needs
Good understanding of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation

A DAY IN YOUR LIFE WITH US
As a Business Manager, you lead the IKEA Business offering and are responsible for the overall performance of the business portfolio. You make sure the strategic approach to become a truly accessible, relevant, and affordable choice for the business customers in a strong collaboration with the markets. Furthermore, you lead the development of IKEA business principles and direction for the IKEA group.
You will proactively contribute to IKEA BPL discussions to ensure that business offering insights underpin the future direction of Market Support and apply the insights in the markets to create clarity on the specific needs of the business customers in the various business segments and across all markets.
As a Business Manager you work together with the Selling Manager to develop a clear and specific perspective on the future of the IKEA business offer and create an IKEA business roadmap in collaboration with other stakeholder within Selling & Customer Experience, the markets and IIS. Lead the development of the required business offer processes, ways of working, tools, measurements and follow up to ensure that all relevant pre-conditions for success are in place.
In some relevant agile teams within the Digital Unit, you will act as a Business Expert to provide business expertise in digital product and solution development (for sales, marketing and CX related topics). The Business Expert provides expert input on market needs, feedback from markets and customers, alignment with commercial & BPL priorities and guidance on how to prioritize features for development.
Finally, you will lead, coach, and develop B2B specialist and support markets in securing clients for B2B offerings.
In this role you will report to the Country Selling Manager. The role is in Malmö at our Hubhult office.
ABOUT THIS WORK AREA
Our mission is to enable extraordinary growth by supporting the markets in a new era of meeting the customer. We will empower the markets to realize a simple, unique, and seamless meeting. We will provide our markets with economy of scale and exceptional quality in common solutions for all. We will organize for efficiency and effectiveness. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
QUESTIONS AND SUPPORT? LET'S CONNECT!
Do you have any questions regarding the recruitment process or other practicalities, please get in touch with recruiter Christina Nellevi, christina.nellevi@ingka.ikea.com.
We will continuously review applications, hence encouraging you to apply as soon as possible, but no later than the 2022-05-19. We are looking forward to receiving your application!