IKEA Food Specialist

WHO YOU ARE
You have a passion for food and people’s life at home and retailing as well as a desire for creating the future IKEA. Increasing customer value and exceeding customer expectations motivates you and you are energized by contributing to overall success and results through collaboration. Furthermore you are inspired by working together in in an ever-changing multi-dimensional environment and by finding new ways through co-creation with colleagues and other IKEA units. Also living the IKEA culture and values is naturally a motivation of yours.


For this role you have proven advanced training in Food, sales, Customer Management or equivalent. You have a minimum 5 years of working experience as a Food Manager in a Customer Meeting Point (CMP). We believe you have experience of implementing the Retail Establishment process as well as experience in leading a multi-faceted high-volume business. Digital retail solutions and multichannel retail competence would be another knowledge of yours. In addition you possess proven strong interpersonal skills and also multicultural experience.
You have knowledge in following areas:
• implementation of the Retail Establishment process
• efficient business operational standards
• Specialist knowledge with food process/equipment
• the IKEA Food retailing concepts
• IKEA Food KPI’s/mandatories
• consumer eating habits in different areas around the world
• food nutrition and food hygiene in production
• IKEA concept, brand objectives, values and vision
• how to create and implement change initiatives and manage stakeholders in IKEA
• the IKEA multichannel shopping experience
As a person you have a creative mind-set with ability to encourage creative ideas and perspectives that add value. You have a good analytical capability and ability to apply tactical and operational skills. You aspire to apply new methods, digital systems and processes to improve performance and you understand customer needs in order to challenge common ways. Also you have the spirit to communicate and present clearly within specific area of expertise with IKEA tone of voice. In addition you have the ability to work and perform with flexibility and simplicity.
YOUR RESPONSIBILITIES
The IKEA Food Specialist is responsible for the planning of the IKEA Food solutions in our new CMPs and major rebuilds. Also, an objective of this role is to attract visitors by offering a unique Swedish food experience and support the sales of our home furnishing offer.
You will:
• support the design of the retail spaces and solutions of the new Customer Meeting Points (CMPs) and major rebuilds with focus on customer food experience, growth and broadening customer base
• plan for unique food experience based on a Scandinavian menu in an atmosphere that reflects Swedishness and our home furnishing knowledge
• be responsible for delivering a large portfolio of projects within expected quality, time and budget, by designing retail solutions in collaboration with the markets and Inter IKEA Systems
• contribute to the development of business opportunities, new technologies and innovations as well as ensure that the latest developments are utilised
• ensure Swedishness through the solutions
• be at the forefront of new solutions and new technology in order to optimise customer experience and efficiency of CMPs
• safeguard that hygienic standards and food safety is fully respected in the planning process based on local demands
• work across functions within Ingka Group and collaborate with other IKEA units, specifically IKEA Food in Ingka and IKEA of Sweden (IoS)
• drive an open and sharing climate, being a role model of the IKEA values
This role is based in Malmö and will report to the Customer Experience Planning Manager.
TOGETHER AS A TEAM
With the customer at the heart of everything we do, Group Expansion takes responsibility for strategic expansion planning enabling penetration of existing and new markets. We take the lead for business development of existing and new customer meeting points. We act on business needs and empower the markets to maximise accessibility, implement our retailing concepts and fully utilise our assets in the new world of IKEA – all at lowest cost, with economy of scale and sustained profitability.
QUESTIONS AND SUPPORT?! LET`S CONNECT!
If you have questions regarding the recruitment process, please feel free to contact the recruitment coordinator Sofie Skarlöv at sofie.skarlov1@ingka.com
Please note that application should be sent in English and that previous IKEA retail and IKEA Food experience is highly evaluated.