Implementation Manager Dekra Automotive

DEKRA är en ledande internationell aktör inom tjänsteuppdrag för fordonsbranschen. Med lång erfarenhet från olika fordonstillverkare och med ett brett produktprogram av branschrelaterade tjänster erbjuder DEKRA unika lösningar för såväl den enskilde återförsäljaren som för den världsomspännande fordonstillverkaren. www.dekra-automotive.se

We are looking for Implementation Managers for the implementation of a brand new process together with our Client. The Implementation Managers role is a part of the Customer Service Process department of our Client in Gothenburg. The main function of this position is to give the dealers of our Client the best possible support during their implementation, by coaching and training the dealers to change the process and organization to the process of our Client.                                                                                                                                                                                                

Responsibility

• Create an implementation time plan. 
• Train the teams in new working methods and coach them to act accordingly.
• Train the teams in how they should measure their performance by using KPI’s and act on the result.
• Create an action plan.
• Certify.
• Summon steering group meetings and create an agenda and meeting minutes.


 

Experience and Background

Mandatory

• Workshop Experience
• Training Experience
• Coaching Experience
• Experience of automotive mechanics.


Preferable

• Change management Experience
• Management Experience
• Lean methodology


 

Skills

• Excellent knowledge of the Microsoft Office Suite


Application

We are working with PS Partner in this recruitment. To apply, register your cover letter and resume in English at www.pspartner.se. For inquiries contact kandidatansvarig@pspartner.se.