Implementation Specialist

About Platform24

Platform24 is a leading B2B health tech company in Europe, yet just at the beginning of our journey. By combining intelligent automation with deep medical knowledge, we build a platform that radically improves how healthcare is accessed and delivered. We are revolutionizing how healthcare is done in public and private healthcare with strong growth and presence across several European markets.

We have an uncompromising focus on making every day better for both patients and clinicians and together create healthcare 2.0.

As an Implementation Specialist at Platform24, you will assist our customers in describing their current work processes and the future work processes enabled by our solutions. Being a part of our Professional Services team, you will play an important role in making sure that our customers have the necessary knowledge and tools to get maximum value from using our products.

Through a close customer dialogue and a good understanding of the customer’s business, you will earn customers’ trust and become their champion on who they will rely deeply.

More specifically, you will:

- Deliver training to customers (directly to end-users or via train-the-trainer model).
- Develop training and transformation concepts/packages to support product utilization and customer satisfaction.
- Participate in implementation projects with a focus on the end-user- and ways of working-perspective.
- Continuously evaluate our training methods and channels and coordinate our superuser network.


To succeed in this role we believe you have:

- Background within Healthcare, preferably through own clinical experience as e.g. nurse or physician.
- An excellent understanding of the Swedish healthcare way of working and culture.
- A solution-oriented, data-driven, and flexible mindset.
- A proactive and eager approach to taking ownership.
- You speak fluently Swedish but have no problem communicating in English as we are an international team.




What's in it for you

At Platform24 we recognize that we all have different needs for planning our lives. That is why we believe in flexible working hours to ensure work-life balance for everyone. Every other week we have Demo & Beers, where we share our accomplishments (beers optional :). We offer personal growth and knowledge-sharing sessions regularly and on top of lots of other nice benefits such as office snacks and parties, provide you the opportunity to use five work days a year to do voluntary work helping others.

Besides this, you will get the chance to work with intelligent, friendly, and skilled colleagues from all over the world.



This position is located in our Stockholm office.

As we interview candidates continuously, we kindly ask you to apply as soon as possible.

Reach out to amanda.tallavaara@platform24.com if you have any questions.