Inbound Sales Development Representative - Nordics

Netigate is a feedback management platform that empowers its users to tune into the voice of their customers and employees.

We have offices in Stockholm (HQ), Oslo, and Frankfurt, and we are on the journey of transforming into a hybrid working model with a location-flexible arrangement, allowing employees to combine onsite and offsite work as they and their teams see fit. 🙏🤩

About the role

In the role of Inbound Sales Development Representative, you will take care of all our incoming leads. Incoming leads are coming through the Netigate website: you will take care of the website chat, inbound phone and make sure all potential customers filling out our forms on the website are contacted within minutes. You will also be a crucial part of the Netigate marketing team and work as a bridge between marketing and our sales department.

As an inbound sales development representative, you will:

- Be responsible for the website chat in Sweden and in Norway
- Be responsible for the inbound phone for Sweden and Norway


- Make sure all potential customers that fill out forms on our website is contacted within minutes
- You will segment all leads and make sure they are tagged correctly in our CRM and make sure we are targeting our personas
- You will give feedback on our leads on a daily basis so we can improve our efforts
- You will be measured on conducted booked meetings held by Sales Executives


Requirements

- You speak/write Swedish and English fluently
- Have 0-1 year experience from a service or sales-related role
- You have the desire to become pursue a career in sales or marketing


We also believe that

- That you are service-minded and have a positive spirit
- That opportunity for growth and promotion motivates you
- That you are competitive and strive to be better than yesterday
- That you love working in a team and helping your teammates


Why Netigate

At Netigate, you will always be welcome to express new ideas and you will have the opportunity to influence from start. We believe that happy employees equal happy customers, being creative and learning from each other is what makes us successful.🚀🤩