Industrial Technical Trainer in Market Unit Nordic/Benelux

Do you have a passion for Competence Development and want to be an important player supporting our Business Partners and OEMs to be number one in uptime and support our customers’ success?
Would you like to work in different arenas and with different cultures, one day virtually train Product Specialists or Service Technicians and the week after run an instructor led F2F training on site for Service Technicians in another country? Or develop Digital training material such as short videos or e-learnings, training material or other relevant material needed today or in the future? As the transition to Digitalized training has started it is as well on top of your agenda to smoothly mix the traditional needs with the opportunities of new technology.


Then we might just have the perfect role for you!


Volvo Penta knows the importance of building a life cycle relation with our customers, as we believe this is the key to success. One important part of this relation is the focus on Competence Development.
As a Technical Trainer, you will contribute to increased customer satisfaction by taking on this key role within the Service Market at the Industrial Business Unit. You will be responsible for your dedicated markets in the Nordics and Benelux, but at the same time belong to a team that jointly owns the entire Industrial Business Service Market Development.


Main activities and responsibilities:
Deliver and continuously improve training programs within your area of expertise
Present the features and benefits of Volvo Penta products & services to our Business Partners & Customers/OEMs by training them on our product capabilities
Support Business Partner trainers and competence target groups in their continuous development paths
Transfer the knowledge (Face to Face and/or Virtual) and increase the competences of our Network and our Service Market employees
Contribute to developing training material (Face to Face, Virtual, Digital, e-learning, videos etc)
Map, follow up and evaluate competence and handle the training calendar
Secure infrastructure for trainings conducted (Tools, equipment, handouts etc.)
Responsible for the training components needed to cover your area

What can we offer?
You will be a part of a global team and work in close cooperation with colleagues within the Industrial Service Market and as well as with the Competence Development department centrally at HQ at Volvo Penta.
We trust our colleagues to do their best and we always value and encourage opinions and ideas. Therefore, if you like and enjoy challenges, if you are business minded and see change and transformation as a source to inspiration then we are sure that you will be a great benefit to our team.
As you regionally will work with competence development the role requires travelling, mostly within Nordic and Benelux, but also to other parts of the world.
We offer a challenging position where you can affect your own work. We have an open and friendly atmosphere where we help and respect each other.
We offer a job in a high performing organization, with good and competent colleagues, and good career opportunities.


Required knowledge, experience:
Technical background
Teaching background or experience
Workshop experience or knowledge is appreciated
Experienced in and interested in coaching and competence development
Language skills are highly appreciated
Multiple languages is an advantage, both written and spoken
Excellent communication and presentation/online facilitation skills
Strong supporter of Digitalization

Personal qualities:
A passion for problem solving and finding solutions
Strong relationship building skills
A strategic and long-term approach to develop the competence development area within the dedicated markets
Team oriented and with the ability to work alone
Ability to manage peaks in workload

But most of all, you who have the passion and interest within the area of competence development combined with dealing with business partner technicians, and the eager to learn more within this field as we believe that your attitude is the most important and valuable asset to us.


If you are action oriented, flexible and love challenges, then please send your application because we are hoping to hear from you!


For further information, please contact:


Jon Adamson
Director Service Market Development Industrial Business Unit
+46 739 02 96 35


Maria Olevic
Competence Development Manager
+46 739 02 81 28
Sanela Cordic
Director Service Market Industrial (Market Nordic & Benelux)
+46 765 53 44 06