Inside Sales Coordinator for SPI Global Play AB

We are now expanding and are therefore looking for a full-time Inside Sales Coordinator for our Sales Support department in Malmö. We have high demands on you as an applicant, but we also offer diverse and challenging work with great development potential in an international environment.
SPI Global Play AB is the leading full concept supplier and manufacturer within leisure and entertainment industry. We plan, design, develop, produce and build everything from small play structures to large experience-based leisure facilities and multi-leisure centers. SPI Global Play AB is a part of the international group ‘Global Leisure Group’ and works closely with its sister companies in the United Kingdom, the Netherlands, Italy, Belgium, Germany, Austria, Slovakia, Poland and Middle East.
Our business idea is to offer companies all around the globe complete concepts and turn-key solutions to create unique experience-based activities for all ages in public and commercial environments.
You can find more information on our website: www.spiglobalplay.com

About the Inside Sales Coordinator position:
We are currently looking for a candidate with a background of B2B sales or inside sales, who will complement our Sales Support department with their experience and skills. This is a vital role for our continued growth.
We are looking for a motivated and communicative Inside Sales Coordinator that can easily build relationships and ensure customer satisfaction from the very first contact. You will be responsible for developing new leads, communicating with customers, booking meetings for our field sales representatives, following up the leads and progress of the sales, assisting our field sales representatives with various information and tools, administrating the progress, and ensuring a smooth sales process in general. A big part of your daily tasks will also include working with our distributors and their projects to make sure it results in sales.

Your main tasks:
Communicating with customers, reaching out to potential clients, and following up on leads.
Qualifying new leads, understanding customers' needs and identifying sales opportunities.
Providing information, advise and sales materials to our distributors and field sales team, as well as customers.
Creating and maintaining a database of current and potential customers.
Booking meetings for our field sales representatives.
Booking designs and communicating with designers about our distributor requests and projects.
Making quotations for distributor projects.
Being the main contact for our distributors and supporting them with requested information.
Following up sales leads and project status.
Updating and actively working with our CRM-system.
Following up the internal sales process and making sure it is followed by the team.
Searching and compiling information, generating facts and figures for comprehensive reporting.
Developing our distributors with product/concept training.
Support and assist Sales Support manager with different tasks as needed.

It’s a requirement that you already have some experience from inside sales or working with similar tasks. In addition to this, you will also receive a broad training and support from our Sales Support manager and work closely with her in the beginning. After a while, you will be responsible for your own tasks and projects, and work more independently, while still reporting back to Sales Support manager about the progress.

Qualifications and skills:
To succeed in this position, it’s important you enjoy working with customers, ‘burn’ for active sales and customer service, but have a good drive for administration and creating structure. You are goal-oriented and want to work in an international environment.
We expect you have very good skills in English in both speech and writing; other language skills are advantageous. You have a strong understanding of Word, Excel and Microsoft Office in general.
As a person you are responsible, well organized, pay attention to detail and good at communications. You are a person who goes the extra mile to find the best possible solution to reach and exceed customer’s wishes. You know how to prioritize, work well independently as well as have great skills to be a part of a bigger team. You are structured and stress-resistant; you have a good planning ability for your own and others' work. Multitasking, working with many tasks and projects at the same time and working under pressure to meet deadlines is something you thrive for. You pride yourself on achieving results. It is important that you enjoy working with customers, are well motivated and most of all a team player, as you will need to work closely with several departments from our various offices.
It is a merit if you have a driving license and your own car, but this is not a requirement.

Does this sound like a job for you? If yes, we look forward to receiving your application!
The recruitment process will start as soon as applications have been received. The interviewing process will be ongoing.