Installed Base Business Analyst

Installed Base Business Analyst
Take innovation from idea to implementation.
At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.

All about the role:
Electrolux is committed to developing new and improved ways of offering our products and services, therefore we are looking for a person to join our mission to improve our product offerings that increase consumer engagement and drive profitable growth across the European Business Unit.
The core mission of this role is to help the Peace of Mind Data, Analytics & Installed Base Team conceptualize and build analytical solutions that provide key installed base insights in order to personalize our offerings to maximize the average revenue per consumer and hence their lifetime value. This is a great opportunity to be part of an exciting consumer-centric and data-driven growth and transformation journey.
This role is highly evolving around evaluating information gathered from multiple data sources, reconciling conflicts, decomposing high-level information into details, abstract up from low-level information to a general understanding.

What you’ll do:
· Your daily challenges include analyzing PoM and product-specific data (e.g. spares, repairs, installed base data), elicit key information using document analysis, requirements, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. You will communicate and collaborate with team to analyze information and functional requirements and deliver analytics artifacts and solutions.
· The CDI PoM S&S Business Analyst will collaborate with architects, data drivers and subject matter experts to establish the technical vision and evaluate tradeoffs between usability and performance requirements. You will aggregate existing Electrolux installed base data and external sources and transpose hypothesis and methodology into relevant metrics & applications, develop customized solutions to link data, show in specific layouts, store, locate, and retrieve data, and information using the appropriate infrastructure & tools.
· Analyzing trends and making recommendations based on a comparison against the best practices is also where you come into the picture.

WHO YOU ARE AND YOUR EXPERIENCE:
Excellent collaborator & communicator: You have proven ability to form strong cross-functional relationships with varying business partners promoting a strong sense of "we're all in it together".
Data Analytics – You are enterprising, curious, persistent and strategic and have very good experience from previous analysis work, working with different analytics tools.
Data driven – You naturally leverage data and drive optimization; you have a strong analytical mind. You have experience in coordinating analytics and data science projects and teams.
Agile - You are familiar with working in agile teams, have a sense of urgency, analyzing and adapting to different situations, quickly understanding changes and reacting confidently and decisively. Demonstrated ability to learn fast and a hunger for continual learning.



Qualifications:
· Academic degree in (business) computer science or a comparable training
· 5 years+ experience in the field of data-driven analysis, working as Business Analyst or Developer
· Sound understanding of systems integration concepts (ETL)
· Experience in analytics development and handling of a wide range of analytical tools and applications (e.g. Power BI, Qlik products)
· Critical thinking and creative problem-solving skills
· Excellent communication skills
· Forward-looking working style, ability to work in a team and a high level of commitment
· Ability to work in a multi-cultural environment
· Fluent in English, any other language is a plus


Where you’ll be:
You will be based in Stockholm in a modern office setting in our multinational and diverse HQ.

Benefits highlights:
· Flexibility of work hours;
· Discounts on Electrolux products and services;
· Access to the gym, sports hall and spinning room in the office, including group training;
· Life insurance policy.


As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more:
Electrolux Group: https://www.linkedin.com/company/electrolux/life/lifeatelectrolux
Stockholm HQ: https://www.linkedin.com/company/electrolux/life/sweden