Internal Communications and Engagement Specialist at Webhelp!

We are looking for someone who is creative and has experience in internal communications and employee engagement, who is eager for a new challenge, and who can be a key person for our Nordic team!

ABOUT THE POSITION AS INTERNAL COMMUNICATIONS AND ENGAGEMENT SPECIALIST

Webhelp’s Nordic Internal Communications and Engagement team are responsible for keeping our people informed, engaged, and feeling empowered to deliver an outstanding service. The Webhelp Nordic region is on an exciting journey, so we need a strong Internal Communications and Engagement Specialist to help bring this to life for our people.

Our team creates and delivers a wide range of strategic and tactical internal communications and engagement initiatives, campaigns, and activities across the region to support the delivery of business strategy and promote our culture.

As Internal Communications & engagement specialist you will be part of the HR organization.)

RESPONSIBILITIES

Your role as Internal Communications and Engagement Specialist will be to take ownership of projects and initiatives from conception to delivery aligned to the Internal Communications and Engagement strategy. You’ll provide ideas and subject matter expertise, and measure output to improve engagement levels, impact, and performance. You’ll also be responsible for delivering timely, accurate, and relevant communications across a range of internal communications channels, focusing on maximizing employee engagement.



TASKS

Working with areas of the business on their internal communications and employee engagement, advising on messages, audiences, channels, and content in line with our Webhelp brand, tone of voice, and style.
Embedding new communication channels and ways of working across the business.
Leading the planning, development, and delivery of internal communications and engagement projects which support making the region a great place to work.
Ensuring all initiatives, campaigns, and projects meet the planned objectives.
Act as a trusted advisor to the business to develop collaborative communications solutions, by understanding the business agenda and challenges.
Design and produce engaging content to inform and motivate our people aligned with our people vision
Contribute to the Internal Communications strategy and plan, taking ownership of areas as guided by the Head of Internal Communications.
Take ownership of managing communications and engagement campaign budgets to ensure cost-effectiveness and efficiency delivering maximum value for money

EXPERIENCE REQUIRED

Over three years of previous experience in an Internal Communications and Employee Engagement role.
Experience in delivering communications strategy, channels, and senior stakeholder engagement in a complex, multi-stakeholder environment.
Strong experience managing multiple priorities for multiple stakeholders, managing expectations throughout.
Operational communications experience within a complex or multinational organization.

WHAT YOU CAN EXPECT FROM US?

A salary based on your experience and skill level.
International work environment (Webhelp employs 120,000 people all over the world), with many (also international) opportunities for professional and personal growth.
Hybrid work solution, on-site or from home.
Ability to develop contact center business knowledge.
Great team of colleagues and excellent working atmosphere.



START: As soon as possible, according to the agreement

LOCATION: Hybrid, Work from home or closest office/site.

EMPLOYMENT TYPE: Fulltime or part-time, minimum 50%

WORKING HOURS: Business hours Monday-Friday

LAST APPLICATION DATE: 2022-12-23

Webhelp is a multinational Business Process Outsourcing company with its head office in Paris, France, that is making business more human for the world’s most exciting brands.

By choosing Webhelp, you will be part of a community of over 100'000 game-changers from more than 190 locations, speaking more than 80 languages in 50+ countries. 

Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive brands worldwide.

More information can be found at www.webhelp.com (http://www.webhelp.com/)

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us

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