Internal Communications Manager

Do you have a passion for storytelling and a desire to not only inform but also inspire internal teams? Fluke Reliability Solutions (FRS) is seeking an Internal Communications Manager to join its Marketing Team. This leader will be responsible for developing, organizing, and carrying out strategic internal communications programs that raise engagement around our company mission and vision among our employees, so that people feel aware of, invested in, and excited by where we are going. This role will help employees feel more connected to our destination and know how what they do every day will help us get there. The right candidate will work directly with FRS senior executives and serve as an integral part of the Marketing team. The ideal candidate is a highly motivated, innovative, well-seasoned communications professional who possesses good judgment and outstanding writing skills. The Internal Communications Manager will take abstract and complicated issues and turn them into simple and powerful narratives that are easily digested by our internal audience. They will also help ensure internal and external messaging is in alignment across the business. As necessary, they will also handle crisis mitigation communications, crafting a narrative that upholds the integrity of the brand while providing employees with necessary information. Reporting to the Chief Marketing Officer, this role will work on a highly collaborative and consultative basis with peers in marketing, HR, and the FRS leadership team.
Key responsibilities
Responsible for the global internal communications strategy and plan – uniting our various offices, teams, and brands under the connected reliability vision for FRS
- Take a holistic view of all internal communications, helping to break down silos, increasing employee engagement through increased communication and shared purpose, and tailoring their approach to regional needs
- Provide communications expertise, support, and advice to the FRS leadership team to translate complex messages into clear, concise communications suitable for global internal audiences
- Partner closely with the VP of HR specifically, as well as other members of the leadership team on internal messaging and communications strategies that support both employee engagement and business transformation
- Keep finger on the pulse of what’s happening with FRS as well as the broader Fluke and Fortive businesses
– Connecting with fellow internal communications teams to proactively initiate communications to keep employees informed and passionate about what is coming down the pipeline
- Ensure a steady pipeline of company news: industry awards, product launches, customer stories, surveys on an internal basis to drive interest and engagement
- Create, leverage, and enhance channels, processes and standard work for internal communications which enable the internal comms strategy.
- Plan & execute internal events across regions (primarily the U.S and EMEA) which serve to inform, educate, engage and inspire our employees.
- Partner closely with Content Manager to ensure their marketing content strategy and your internal communications align from a topical and voice/tone perspective.
- Serve as writer and speaking coach to senior FRS executives, creating and delivering executive-level presentation materials (slides, scripts, messaging documents, videos, etc) for global internal audiences.
Qualifications
- External Basic qualifications
- Minimum of 7+ years of communications experience, including internal communications at a global company
- Bachelor’s degree in Journalism, English, Communications, or a related field
- Superior judgement in all situations
- Ability to grasp essence quickly and execute quick-turn communications without much oversight
- Demonstrated creativity and problem solving skills in driving internal communications that move the needle in terms of perception and engagement
- Proven experience in managing multiple projects simultaneously while meeting deadlines and shifting priorities as business needs evolve
- Strong interpersonal skills, ability to work effectively across cross-functional teams within the organization, senior leadership, and external agencies, vendors, or contractors. Experience working with executive/C-suite leadership preferred.
Personal qualities - Creative, energized, proactive, and enthusiastic – willing to take initiative with confidence - Outstanding attention to detail and excellent organizational skills - Ability to easily transition from high-level critical thinking to creative and detailed execution - Demonstrated ability to work independently and autonomously - Comfortable dealing with ambiguity - A great teammate who thrives in a collaborative setting and works well within a global, matrixed environment - Empathetic and diplomatic in nature, with the antennae to pick up on, and manage, organizational and cultural sensitivities - Ability to remain calm and think clearly and quickly under pressure to make the right decisions—being courageous enough to push back on team members and even leaders if warranted Location and Travel: When you join Fluke Reliability and Fortive, you will work in an outstanding team, learning with and from great people, where diversity and inclusion is celebrated. You will have the opportunity to do work that makes a difference in the world. You will be trusted and empowered to contribute in meaningful ways with visibility and accountability. We are obsessed with our customers and commit to transparency, unending learning, and growth to accelerate progress and innovation. Join us for the excitement of a startup with a history of success! For You. For Us. For Growth. A wholly owned subsidiary of Fortive Corporation ( www.fortive.com), We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.