Internal IT Manager

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

Voyado is a fast-growing company containing two products with the mission to deliver a best-of-breed solution that matches every customer's need. Engage (https://voyado.com/why-voyado/), a data-driven SaaS platform within Marketing Automation, CRM, and Loyalty. Elevate (https://www.apptus.com/) is intelligent software, that maps analyzes and learns from the visitor's behavior in real time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

Voyado is the leading tool for retail and e-commerce companies that want to personalize communication and customer experiences. We are now a company of 300+ colleagues on an exciting journey and has recently established presence in new markets to strengthen our position in Europe.

If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - keep reading!

About the role

As an Internal IT Manager, you will be overseeing projects and the status of tasks, serving as a bridge between the teams of Internal IT on current activities. We work according to a cloud first strategy and are based in Azure and AWS. You will be responsible for handling new requirements from the company and structuring them into projects. You will have the opportunity to plan and drive the roadmap of Internal IT. You get to work with a range of technology solutions, from hardware to software, and from networking to cybersecurity.

Some examples of your daily work:

- Oversee the maintenance and operation of the company's internal IT infrastructure, including servers, network equipment, and workstations

- Manage and coach the Internal IT team, including hiring, training, and performance management

- Manage and oversee the breakdown of initiatives into tasks/stories in sprints (scrum) with Jira

- Implement IT policies and procedures to ensure the security and reliability of the company's IT systems

- Manage and monitor the company's network security and ensure compliance with industry standards and regulations

- Manage the budget for your area and ensure that all projects are completed on time and within budget

- Stay up-to-date with emerging trends and technologies in the IT field and make recommendations for improvements to the company's IT infrastructure

So, who are you?
To thrive in the position as Internal IT Manager, you have at least a few years of experience in IT management or a similar. You have strong knowledge of network infrastructure, security, and you have experience with cloud computing services like AWS and Azure. You have great communication skills in both English and Swedish, analytical and problem-solving abilities, and you like to work in a fast-paced environment.

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunity to engage and deepen your knowledge in different initiatives

- Work-life balance - we don't have a long work hours culture, we value engagement over hours worked

- ... And of course, not to mention that we have a pleasant benefits program ;)

Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.