International Customer Service - WFH (Finnish Speaker)

Are you passionate about customer service and intrigued by the world of movies? Join our team in Greece as a Customer Service Representative, where you'll specialize in assisting users on their everyday usage of the services. Embrace the opportunity to engage with diverse customers, ensuring their seamless streaming experiences and resolving inquiries with finesse. Bring your enthusiasm for customer satisfaction and immerse yourself in the dynamic streaming industry while making a difference.

Your responsibilities and impact as a Customer Service Agent will be:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing ad-hoc support as required
Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests you need to succeed in this role:
A native level of Finnish and a fluent level of English
In-depth understanding of the value and impact of a superior customer experience
A high school degree or a bachelor’s degree
Excellent listening skills and proficient communication abilities
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Greece for an international career and life experience
A valid Greek work permit or nationality that allows you to work in an EU-country
What benefits are in it for you?
Long-term fixed-term contract with yearly renewal.
Full-time hours with different shift opportunities depending on the projec
Salary: 1300€ (x14) + bonuses on performance
Accommodation package for the first two weeks
Perks for international candidates, including flight reimbursement and assistance with relocation logistics (e.g paperwork etc.)
Access to company-organized activities, language lessons, and social events.
Genuine career growth prospects across various paths.

Living in Greece: What to Expect
Rich Culture: Explore ancient ruins and vibrant cities throughout Greece.
Stunning Nature: Enjoy beautiful beaches, mountains, and islands across the country.
Delicious Cuisine: Indulge in fresh seafood and savory Greek specialties.
Warm Welcome: Experience the legendary hospitality of the Greek people.
Laid-back Lifestyle: Embrace the relaxed pace of Mediterranean living in Greece.

Your Future Workplace:
Located in Greece, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


Required language: Finnish