IoT Operations Manager to Nederman Insight

This is an opportunity to be part of something new, where you will be able to influence and contribute to digitalization and making our IoT platform a success. This role offers you a variation of technologies and products that makes a difference. Join us as our new colleague and IoT Operations Manager and be part of our mission to connect to a future of clean air.

WE OFFER

We can offer you an exciting position at a global and growing company. You will join a highly talented team of great colleagues and your work will have a true impact on Nedermans future success. At Nederman, we believe our role is to make life better by creating great products and solutions that protect people, planet and production. We respect the environment and each other, have the courage to act and a sustainable customer focus.

YOU WILL

Nederman is deploying a state-of-the-art cloud-based Internet-of-Things network across the globe to monitor and control its Industrial Filtration Equipment, Gas Analyzers and Particulate Measuring Instruments. The desire to meet industry’s environmental challenges with innovative solutions and cost-efficient production has taken us to our world-leading position within industrial air filtration. Today, value is created through digitalization and services, and we are at the forefront of this development.

As our IT Operations Manager you will manage a small global team of IoT technicians that onboards and support deployments technically and progressing to include data monitoring support for connected services. You will oversee and ensure the operation of the platform and technical support for customers.

Examples of tasks and responsibilities:

- Ensure accurate order processing including application details and streamline deployment time including by maintaining/helping develop equipment definitions
- Play a lead role in developing business integrations as systems to manage subscriptions, issues, drive follow up resolution and integrate remote services
- Work with engineering to develop performance and use analytics to support product innovation and understand customer activity
- Be a motivator that works with internal stakeholders to drive usage and customer engagement
- Provide concise routine summary reports to management

YOUR PROFILE

This position requires you to have 5+ years of experience in industrial automation technology, ideally also ERP/CRM/Field Support software experience, as well the drive to impress customers with top quality solutions and support. We expect you to have good electrical, and software trouble-shooting skills and excellent interpersonal and communication skills written and verbal in English. Knowledge of SQL, Linux OS, cellular networks and computer protocols such as TCP/IP, HTTP is highly meritorious.

This is a key organizational position that requires technical and leadership skills. In addition to your great technical interest, we believe that you also have a mind for the business and really understand how we can add value to our customers. You thrive in teams and as a person you are open and curious. You are happy to share your knowledge and support others to lift and further develop. Finally, we believe you are a good communicator with a positive attitude.

WANT TO LEARN MORE?

We are collaborating with Nexer Recruit regarding this recruitment. Please contact recruitment consultant Johanna Värmfors at Johanna.varmfors@nexergroup.com, or +46 730 821 230 or Artan Bitiqi at artan.bitiqi@nexergroup.com, or call +46 723 61 28 44 should you want to learn more about the position. We are looking forward to hearing from you!