IP Telecom Expert

We are looking for a skilled Telecom Expert to understand our customers’ needs and design telecom solutions to meet their requirements.
Responsibilities & Duties
Subject Matter expert on IP MPLS domain
Present to the Customer our solution concept and capabilities
Work closely with customers, providing them online and onsite technical support with root cause analysis.
Optimize network performance for the various deployments of our customers.
Deep understanding of our solution, feature behaviour, and the different parameters that tune the behaviour of our product.
Work with product management, pre-sale, feature architects and developers.
Perform telco analytics, Performance analysis, competitive analysis, tests and recommend accordingly.
Leveraging ML and analytics tools to enhance and operationalize network monitoring
Specific Technical Requirements
Education, Knowledge and Skills:
Degree in Computer Science and/or experience with Java scripts, VB, Shell, Perl. Be able to demonstrate a methodical and consistent approach to their work
Mandatory Technical Qualities
At least 3 years working in a telecom operator as Performance analysis, NOC, Network Support, or Operations Engineer with experience of configuring Equipment such as: Routers, Ethernet Switches, VoIP devices. OR At least 3 years of experience working for a large vendor (e.g., Cisco, Juniper…) in one of the following positions in this order: field support engineer, performance analysis and similar
Knowledgeable in the following areas (as many as possible): SNMP, OSPF, BPG, MPLS, QoS, Syslog,
The position requires great customer facing and communicational skills
Experience working with large international customers would be an advantage
Multi-tasking, creative, self-learner, excellent inter-personal relations, High motivation and dedication.
Fluent in English
Readiness to travel abroad (20%)
Desirable Technical Qualities
Experience in delivery positions
Experience Having Cisco educational degree as CCIP, CCNA
Experience in configuring MRTG, RRD Tools or CACTI freeware tools
Capable of dealing with urgent customer issues in a multi-tasking mode