IS/IT Support specialist for ABB Robotics

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As the Sweden Robotics IS/IT Support Specialist, you will play a vital role in ensuring stable and secure IS/IT operations for our Robotics division in Sweden. Reporting to the Local Division IS Manager, you will lead a team of professionals and collaborate with stakeholders to define, manage, and monitor processes to meet IS/IT service requirements. Your responsibilities will include process design, service operations, governance, compliance, stakeholder management, and providing 2nd level IS/IT support for the Robotics division.
You will be part of a team delivering support for Robotics Sweden, you are part of the Swedish organization, and the position is stationed in Västerås, with workplace ABB Robotics Finnslätten.
Please notice this is a fixed-term employment until September 2025.
Your responsibilities
Define and maintain IT processes/services, ensuring delivery within established safety and quality procedures.
Support the implementation of IS services and process improvements, ensuring alignment with corporate policies and standards.
Collaborate with stakeholders to prioritize requirements and provide effective communication on IS/IT initiatives.
Provide 2nd level IS/IT support for Robotics division, including active directory management and shared folder support.
Consult and provide input for changes or projects impacting IS operations.
Proactively identify opportunities for IS/IT improvements and share best practices with the local business and IS teams.
Collaborate with IT teams and suppliers to ensure alignment with Service Level Agreements and drive continuous improvement.
Manage the quality of infrastructure services, monitor SLAs, and drive improvement actions as needed.

Your background
Master's degree with 3+ years of IT experience supporting IS infrastructure and application services.
Experience in manufacturing or production-related infrastructure/applications is a plus.
Strong analytical skills, problem-solving abilities, and business focus.
Knowledge of ITIL framework is advantageous.
Excellent negotiation, facilitation, and consensus-building skills.
Self-starter with a commitment to excellence and ability to take initiative.
Proficiency in spoken and written English.

More about us
Robotics develops, manufactures and markets robots with associated control systems, software, arc welding products, rideways and engine packages. Through automation, ABB Robotics helps its customers improve productivity, quality and safety in their work environment. Important customer segments within the division are the manufacturing industry, the automotive industry, the pharmaceutical industry, food & beverage, logistics and electronics, among others.
Recruiting Manager Mikael Augustinson +46 730 32 20 80 will be happy to answer any questions you may have about the position. Union contact persons - Swedish Association of Graduate Engineers: Nicolin Ahlqvist, +46 720 77 41 90; Leaders: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36. For further questions, please contact Talent Partner Robert Norén +46 724 61 20 95. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.
Does this sound like the next step in your career? Apply today! The last day to submit your application is 31 of May. Interviews will be held during the advertisement period, the position may be filled during the advertisement period.
Please note that, to be eligible for employment at ABB, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.
We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.