IT Analyst Administrator to Nordea

Have you been in a supporting role before, maybe in an IT organization? We are now looking for an IT service analyst for Nordea, a position where you get the chance to get good insights into how an IT delivery organisation operates on a daily basis! By working in an inspiring and international environment, you have many opportunities to expand your skills and develop your career. We are using ongoing selection, so apply today!

OM TJÄNSTEN
Nordea is looking for a service analyst function for their Private Banking & Investment Center IT Operations. We are looking for someone who has some exposure to how IT Organisation functions and has passion for learning about IT Operations and Workplace technologies. You will have a key role in the IT organization by working in all aspects of Operations support including monitoring, reporting on progress, data analysis and tracking Action, Issue and Risk (RATIS) logs.

The position also includes supporting the department and our stakeholders with high quality management support, coordination, documentation and reporting. This will include the tracking and reporting of progress and performance as well as facilitating all aspects of planning, meetings, workshops, and documentation. You will report to a Senior Technology Lead / Operation Managers. This is a long-term assignment where you will be hired by Academic Work with the ambition to be recruited by Nordea after some time if everyone is happy with the cooperation.

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Du erbjuds


* To be a part of the largest financial group in the Nordic region and one of Europe's largest banks
* Work with international teams in an inspiring work environment that provides opportunities to expand your skills and develop your career


As a consultant for Academic Work, we offer great opportunities for you to grow professionally, build your network and create valuable contacts for the future. Read more about our consulting offer.

ARBETSUPPGIFTER
- Participate and support the team by communicating meeting notes, action items, risks and issues to ensure team members are on the same page.
- Format and display technical ideas, data and reports in PowerPoint presentations that graphically communicate results in an appealing and accurate manner.
- Monitor project activities on an ongoing basis to ensure target dates/milestones are met.
- Report and communicate analysed data, approach, methodology and findings.
- Ensure the quality of all documentation on Confluence is a guarantee of latest information to its audiences.
- Understand Operations deliverables and develop associated metrics & reporting.
- Support the development and management of business cases as needed.
- Conduct ad-hoc industry and/or project research as needed.
- Exhibit leadership characteristics including strong communication skills, full understanding of internal policies, time management and client focus.

VI SÖKER DIG SOM
- Previous work experience working in a supportive role such as an administrative assistant, operations assistant or IT Service Analyst.
- Excellent writing and project documentation skills (MS Office, PowerPoint, and Visio).
- Previously worked in a fast-paced environment with multiple deadlines.
- You have exceptional written and verbal skills in English.

As a person you:

Have an interest and passion for learning about IT Operations and Workplace technologies and have a business understanding. Furthermore, you have the ability to work independently; along with excellent communication and organizational skills. You have strong attention to detail. Other traits Nordea believe is crucial for the position is:


* Self- Sufficient
* Structured
* Cooperative


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Övrig information


* Start : As soon as possible
* Work Extent: Fulltime
* Location: Stockholm, possible to work 2 days a week from home.


The recruitment process is handled by Academic Work and all questions regarding the position are handled by Academic Work. For this position, we will request extracts from criminal records and do a logical test in the recruitment process.

INFORMATION OM FÖRETAGET
Nordea is a leading Nordic universal bank. We help our customers realize their dreams and aspirations – and have done so for 200 years. We want to make a real difference for our customers and the communities in which we operate, by being a strong and personal financial partner.