IT-ansvarig

Position: IT-Responsible Reporting to: Office Manager Starting Date: ASAP Working Hours: Part Time (50%) NB! Contract duration: 12 months Type of contract: Temporary Position PRESENTATION Läkare Utan Gränser/MSF Sweden is a respected and visible actor for humanitarian principles and action in the Swedish civil society, with a strong presence in media. MSF Sweden was founded by Swedish doctors in 1993. As a partner in the international MSF movement, MSF Sweden exists to assist populations in danger by recruiting medical and non-medical fieldworkers, by raising funds and by raising awareness and provoke change through the act of temoignage (bear witness). Below is a summary of the duties and requirements. Please see link below for more details: http://www.lakareutangranser.se/About-MSF/I-Sverige/Lediga-tjanster/ RAISON D'ETRE , MISSION AND NATURE OF THE POSITION To ensure a optimal practical and daily - functioning of the MSF Sweden office by: Maintaining, performing and improving existing IT-routines Developing new administrative routines where needed and as required by the organisational evolution of the MSF Sweden office To ensure high quality and updated system To ensure a user friendly IT-structure in MSF Sweden office DUTIES Responsible for: System and network - First (when present) line support and second line support to users of MSF network - Dispatch to third line support (external consultants) when necessary - Be MSF contact person to MSF external consultants - Computers, network, server and software - Introduce new users to the system (via briefings and practical directions) - Update users (via briefings) on system updates etc - Assisting users with general software problems (word, excel, mail (Lotus Notes) etc) - Updating MSF IT-policy regularly (in close collaboration with the Office Manager) - Hardware problems - switching keyboards, monitors, cables etc. - Ensure the best solution for support agreements with external IT-suppliers - Purchasing of computers and computer material (hardware and software) - Installation of new work stations - Changing the backup tapes to the servers - Be the contact person within MSF International concerning IT issues JOB REQUIREMENTS - A proven knowledge of configuring and maintaining the Active Directory and Group Policies. - Demonstrated proficiency with Microsoft Office System - Ability to resolve printer and hardware technical problems - Experience and knowledge how to perform proper documentation - Previous experience in IT administration including specific and demonstrated experience in supporting effective technical management of an IT office network - Ability to work with limited supervision, sound organisational skills and ability to meet daily deadlines and reliably respond to high level needs for assistance - Good communication skills, including fluency in written and spoken Swedish and English demonstrated ability to report on technical requirements, reflecting system and user needs - High level interpersonal and liaison skills, including demonstrated ability to work flexibly and cooperatively in a cross-cultural environment - Minimum Gymnasiekompetens?(or same knowledge acquired by other means) VALUABLE - MCSA (Microsoft Certified System Administrator) and skills administrating a medium sized Microsoft network - Experience from similar NGO working environment - Interest in Humanitarian Aid Please note that your entire application shall be written in English.