IT Business Continuity Specialist

We are looking for an enthusiastic IT Business Continuity Specialist to work in our IT Risk & Compliance team in Operations Management. This position is full time and is located in Delft, The Netherlands or Malmö, Sweden.
As an IT Business Continuity Specialist, you will be a part of the IT Resilience taskforce to ensure our organizational resilience by developing, implementing, testing and maintaining IT Business Continuity and Disaster Recovery Plans. This involves deploying our disaster recovery ways of working and providing training and awareness sessions to the wider organization. You will need to identify potential risks, connect business processes, and coordinate exercises and testing to ensure preparedness and Support the implementation of technical and organizational measures to manage IT Business Continuity. An IT-related background with strong problem-solving, hands-on attitude, and communication skills are essential for this role.
About us
We do things a little differently. We think differently, act differently and work differently. We like to break things; like rules – and then make things; like music-playing lamps. Even plant balls that help us look after our planet. It’s all part of our vision - to create a better everyday life.
We want to become an even more affordable, sustainable and accessible home furnishing retailer in an omni-channel reality. We bring business and data & technology together to improve how we work and meet customers and enable us to focus on creating value, so we can continuously improve and scale IKEA, together with our partners and customers.
IKEA Operations Management builds up, delivers, serves and supports shared data and technology for the IKEA value chain. Together we build a digital foundation to enable our core business partners and franchisees to work more efficiently and create a rewarding customer experience in a digitally connected world.
Another thing fueling our success is our values-based culture. While we are unique individuals with endless differences, something we share is our commitment to lead by example, work together, find better ways and to get things done. We believe in life-long learning, where we all play a part in helping each other (and our business) grow.
About the role
In this role you will focus on developing and implementing IT resilience capabilities across IKEA. You will also lead programs to make IKEA value chain more resilient to digital disruptive events.
More specifically, in this role you will:
Together with the network of expertise, contribute to rolling-out the IT Business Continuity Management approach, roadmaps and ways-of-working across IKEA world-wide
Drive IT Business Continuity Management processes including facilitation IT Disaster Recovery Plan onboarding, training, and testing sessions
Support structured processes to ensure that Inter IKEA adheres to internal and external (regulatory) requirements in the Business Continuity / Resilience areas (e.g., NIS2, CRA, CER).
Support the implementation of technical and organizational measures and driving programs to manage IT Business Continuity
Maintain IT BCM steering documents, internal control systems, and frameworks.
Conduct verification activities to ensure that controls remain effective and efficient.
Act as an ambassador of IKEA values, exemplifying fact-based business leadership.
Foster long-term relationships with franchisees and other IKEA companies through cooperation, trust, and transparency.

This role sits within the Operations Management IT Risk & Compliance Team and reports to IT Risk and Compliance team manager. In this role you will work closely with Information Security and Data Privacy Leaders across Inter IKEA Group, contributing to the Inter IKEA security and privacy approach to secure IKEA’s connected value chain. Travels, mainly to Sweden/Netherlands, will be required.
About you
We do some amazing things at IKEA, therefore we need some amazing people – this position is not an exception!
We are looking for a visionary, pragmatic, and adaptable leader in Information Security with hands-on experience in IT Business Continuity Management. You should be able to inspire and mobilize people toward clear objectives, embrace ambiguity, and contribute to building new capabilities. You are curious and able to build relationships in order to establish strong trust between the security community and its stakeholders. It is also necessary that you carry natural credibility, and you have a proven track record of reaching stretch targets.
We expect you to:
Have relevant knowledge, and hands-on experiences in IT infrastructure, IT disaster recovery, Business Continuity
Hold relevant Business Continuity management certifications - ISO 22301 Lead Implementer, CBCI is a big plus
Have hands-on experience in implementing technical and organizational capabilities to manage IT Business Continuity and strengthen organizational digital resilience
Have experiences working in complex global organizations and adaptable in a highly dynamic organization setting
Be a natural facilitator and excellent communicator who is able to engage, motivate stakeholders across multiple areas
Have a pragmatic approach towards problem-solving
Be comfortable with agile methodologies and have experience in a product-oriented organization
Have capabilities to break down complex information, organize it, and present it in a clear and engaging way
Have excellent command of the English language with the ability to cater to non-native audiences

The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA at www.ikea.com.


This role is full-time (40 hours per week) and based in Delft Netherlands. If you have any questions about the role, please reach out to Roman Nesterov roman.nesterov1@inter.ikea.com – IT Risk and Compliance manager at Inter IKEA. You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Recruiter – Sarah Arshad sarah.arshad@inter.ikea.com
We are looking forward to receiving your application on or before 7 November 2024.