IT Coordinator | Stockholm

About the Position

The IT Coordinator role is of a supportive and coordinating nature, focusing on the IT department, but providing support to the Swedish Studio, the Holding company including any Swedish subsidiaries. In this position, you work closely with System Administrators within the IT team and report to the CTO. Collaboration with other departments (e.g. Finance, Front Desk, HR, Production) is also a part of the day-to-day work. As an IT Coordinator, you support the IT department with your organizational skills to ensure that the company's IT needs are met as much as possible, and in a timely as well as service-minded manner.

In this position, you are expected to work on site and it’s important that you have good problem solving skills, have the ability to understand basic IT matters and contribute to keeping a positive, calm and professional work environment. As IT Coordinator, you may often be the first point of contact in the office and - for the right person - this is a unique opportunity to learn and develop within a broad spectrum of IT.

What we offer

- A fun, creative, international and inclusive environment.
- Opportunities for personal growth, a wide variety of projects and experienced co-workers that collaborate and share knowledge.
- Flexible working hours encouraging work-life balance.
- Pension (tjänstepension) and Promotion of Health & Fitness allowance (friskvårdsbidrag).
- A modern and newly built office in Hammarby Sjöstad that is sustainable - designed for Goodbye Kansas and the environment.


Responsibilities

On- and Offboarding Processes

- Coordinate and ensure that workstations/accounts are set up in a timely manner
- Schedule remote testing and follow up/notify relevant parties of results or actionables.
- Retrieve workstation, work tools, laptop or any other IT assets and update Inventory
- Ensure that desks, workstations and peripherals are cleaned at offboarding
- Coordinate and ensure that accounts are suspended and/or deleted in a timely manner


Communication

- Participate in meetings with IT department regularly
- Increase regularity and quality of communication between IT, Finance, Front Desk, HR and Production
- Act as a representative, speaking for the IT department in meetings and send company-wide emails (when required)
- Monitor and follow up on Helpdesk tickets, ensuring a timely response


Administration & Documentation

- Coordinate and contribute to as well as ensure that necessary documentation and administration related to IT, incl. archiving and storing agreements/invoices in a correct and responsible manner
- Contribute to keep hardware inventory updated (incl. peripherals, redistribution, monitoring purchase needs)
- Coordinate purchase orders (often from departments).
- Manage licenses
- Support CTO in IT related administration, such as submitting completed expense reports and requisitions
- Regularly audit users in different softwares (in order to keep user # counts up to date), as well as licence audits.
- Ensure procedural documentation on any recurring routines relating to the IT Coordinator position’s responsibilities


Additional Responsibilities

- Identify possible improvements of processes and workflows and making suggestions

Requirements and Personal Qualities

- Previous IT/administrative experience or other relevant experience
- Basic understanding of the IT environment in Games/Film/VFX/CG industry
- Willing to learn about new tools, hard- and softwares and methodologies
- Excellent planning skills, project management experience is considered highly valuable
- A positive and service-minded attitude, responsive and clear in communication
- Ability to multitask, work proactively and able to prioritize for the good of the company
- Ability to work independently as well as cooperate in a team.
- Excellent verbal and written communication in English, and basic verbal/written communication in Swedish is a plus!
- Strong experience of working with G-Suite
- Basic experience of working with Mac, PC, Office Package, Linux


To succeed in this role, we believe that you enjoy working independently as well as in a team, are a self-starter and have the ability to prioritise your own work. We also believe that you are known for getting the details right and have a positive, easy-to-approach personality. You may handle sensitive information, and must therefore have a high level of integrity and an excellent ability to listen. If you, above all of the requirements, also have a genuine interest in the magical world of animation, vfx, film you get an extra star in our book.

Goodbye Kansas Studios offers award-winning and uniquely integrated services for feature films, TV series, commercials, games and game trailers. Expertise includes VFX, FX, CG productions, 3D Face & Body Scanning, Digital Humans, Creature & Character design, Performance Capture, Animation and RealTime expertise. The company, with a staff of 250+ is part of Bublar Group, listed on the Nasdaq First North Growth Market and with studios and offices in Stockholm, London, Helsinki, Vilnius, Hamburg, Belgrade, Los Angeles and Manila.