IT Coordinator to Web Manuals

Hey there! We are Web Manuals, a fast-growing SaaS company working towards digitizing the aviation industry. Both our customers and our product is constantly in the clouds but for us the sky is not the limit! We want to continue to grow until we reach the stars but as a bootstrapped company, we do it on our own terms. We are a young, fun, and diverse team that loves to explore new places together. Apply today to be part of our global team!
Web Manuals is truly a place where you can grow, both professionally and personally, and where you can explore the world and try your wings in an innovative environment. We offer an international setting with offices in Malmö, San Diego, New York, and Singapore. Our team is scattered all over the world, but we still find time to come together with our Web Manuals Family. We keep on growing - and are now looking for an IT Coordinator to join our team in Malmö!
In this brand new and exciting role within the company, you will join our competent Product and Development Team, that consists of developers, product associates and a system administrator. You will work closely with and report to the CTO, but also have a close collaboration with our Employee Experience and Finance & Compliance departments. To ensure success as an IT coordinator, you should display the technical aptitude needed to help staff solve their technical issues as quickly as possible, as well as being able to drive your own projects and processes forward. You are also a person who enjoys and thrives in a diverse environent, working with different nationalities and is driven by troubleshooting and providing excellent internal service.


Core responsibilities includes, but are not limited to:
Internal IT-support to employees in all our offices
Purchasing of technological equipment
Installing, upgrading and managing software and hardware on company devices
Managing all software licensing
Keeping an inventory of all company electronic assets
Develop IT procedures, documents and policies
Simpler network troubleshooting
Keep track of users, accounts and domains
Collaborate and be the main point of contact with our external providers
Evaluating and recommending software purchases to the CTO



To thrive in this role, we believe that you have:
A post-secondary education within relevant field, ideally a mix between IT/Economy
Fluent English skills
Excellent computer skills with the ability to troubleshoot both Windows and Mac
Experience working with IT tools and concepts
Good interpersonal skills and ability to work with technical as well as non-technical personnel



Ideally, you also have:
Work experience as an IT coordinator or a similar role
Experience working with PowerBI
SaaS-experience
Project management-experience



As a person, we believe that you are:
Flexible
Self-reliable and able to take your own initiatives
Responsible
Service-oriented



Additional information:
Start date: ASAP, by agreement
Work extent: Full-time
Location: Malmö



Ladies and gentlemen, the Captain has turned on the Fasten Seat Belt sign, please send us your application - We are ready for take-off!