IT Delivery Specialist - Praktikant

<IT Delivery specialist > (Internship)
THE GLOBAL INTERNSHIP PROGRAM EXPERIENCE
The Electrolux Global Internship Program is a proactive initiative that brings together young talent across various functions and global offices of Electrolux. This program is for you, who are interested in a global, hands-on experience in an intercultural setting with the goal of securing global employment opportunities within the company upon a successful completion of the internship.
IT Delivery specialist Human – Stockholm, Sweden
We are looking for an IT Delivery Specialist to join the Nordic Electrolux IT team.
The team, headed by the IT Business Partner (ITBP) Nordics, serves as the link between Electrolux IT and the Nordic Cluster Organization (Sweden, Norway, Finland & Denmark).
In cooperation with the ITBP and team you will be driving the continuous improvement in the IT landscape and IT solutions supporting the business organizations in the cluster in line with European and Global IT standards and strategy.
The IT Delivery Specialist will:
Translate business requirements into IT solutions by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks.
Support ITBP in the larger projects and independently drive smaller projects and initiatives (both non-technical and technical) with a mix of IT and Business project deliverables

A regular day at work:
Work with business key users and proactively contribute to the business development processes
Assist local key-users to identify, document and deliver IT solutions that enable and deliver business value
Proactively work and build relationship with Nordic Cluster business organizations to define and deliver business solutions
Project portfolio management and incident management
Independently manage sub-projects or smaller projects with IT and Business deliverables from start to end including the ownership of the time plan, resources and project budget
IT coordination of local Nordic applications:
Key user group management
Facilitate / lead work-orders/projects from requirement specification to deployment
Work closely with IT development teams (internal/external) to deliver agreed solutions
Ensure enhancements are implemented on time, within budget and with quality
Involvement in regular bug fixing if necessary and improve usability of the platforms
End-user training and documentation

Daily user support:
Communicate and train stakeholders in IT governance model and ensure it’s being followed
Ensure correct and timely follow up on requests and incidents, in line with agreed standards and escalate when needed

End-user training in relevant IT tools / IT processes
Support Nordic IT team in all aspects of daily IT deliveries outside of project work
Promote a collaborative and productive relationship within the Cluster and cross functional Electrolux IT organization
Drive continuous improvement in service delivery through effective use of tools and processes
Who you are:
Growth: You love to explore new ideas and drive continuous improvement, not only to do your best work but to develop your capabilities and acquire new skills.
Consumer focus: You understand and empathize with people and can apply your people and problem-solving skills to reassuring customers.
Agility: Both reactive and proactive, you work efficiently and flexibly to deliver results.
Self-motivated and results focused: With several projects/initiatives running simultaneously, flexibility and agility are essential.
Team player: Your enthusiasm is infectious and inspires and engages your colleagues and collaborators to achieve, deliver, be accountable and own their work. You’ll also have the stamina essential to delivering
Influential: You get to know your stuff and can articulate it well, building a case that is sound and people can buy into.
A problem-solver: You see a challenge as an opportunity, and you are not afraid of “rolling-up the sleeves” to get into the details of solving a problem

The position requires:
Academic degree preferably in Business Administration or Computer Science but open to different backgrounds
Preferred: 1 - 2 years of experience in a similar role and environment
End to end process management capability
IT Technical understanding
Project management methodology understanding
Incident management methodology understanding
Fluent in English. Excellent written and verbal communications skills
WHAT YOU WILL GET FROM THE PROGRAM
Learning experience within 14 months
Gross salary of 19.700 SEK
Vacation days and other company benefits
Cellphone and laptop
Visa costs and process
Reallocation support: local registration processes
Support in permanent hiring opportunities within Electrolux Group towards the end of the program