IT Desktop Administrator

We are looking for an IT Desktop Administrator based in Jönköping!

Sykes has established operations on Jönköping December 2019 and are in a phase of growing. We wish to extend our regional IT team with another member. You will be based in our Jönköping office and will be part of the virtual team supporting our sites in Northern & Southern Europe.
The work is very varied where several projects and cases running in parallel, you need to be service-oriented and structured at the same time. We see that you find it easy to dive into problems and are a good solver, both practically and theoretically. As well as having the ability to be perceptive and responsive to users or customers' needs and problems.
Our IT environment is today built on thin clients and PCs, configured based on customer requirements. There is also a share of regular laptops. We run VMWare as the virtualization platform and mostly Windows Servers. The network consists of Cisco devices and we have Avaya as telephony platform.


Primary Responsibilities:
Administrating Windows operating systems, Active Directory, Patch management.
Microsoft Office with Outlook and Exchange, cloud or on premises.
Networking knowledge and limited Cisco administration
Experience of working with end user support, case management and help desk
There will also be the possibility for travel between sites as and when required.


Qualifications:
PC installation through MDT
General experience of virtualization in VMware
Remote Desktop Services and thin clients
General knowledge using Citrix
General knowledge IP Telephony
Linux experience
General Active Directory skills


Language skills
English is our corporate language so need to be fluent in English, both verbally and written.


Your personal characteristics:
We seek a person who thrives in an international workplace and passionately want to improve our office, as we continue our journey to become the best call center in southern Europe. Tou are easy to
dive into difficulties and are a good solver, both practically and theoretically. As well as having the ability to be perceptive and responsive to users or customers' needs and problems.
Also, your interpersonal skills and respect for confidentiality to be one of your strongest characteristics.
The job is including on-call rota and full time with permanent employment. Start date will be as agreed.

SYKES:
Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

Last day for application is the 11/1 2021 but interviews will be ongoing, so send in your application already today. Send your application through the link.

Do you have any questions?
Please don’t hesitate to ask Regional IT Manager Northern & Southern Europe,
Johan Brännstedt, Phone +46 (0) 70 374 6078 or by mail johan.brannstedt@sykes.com

For information about the recruitment process please contact local HR-Partner,
Matilda Wallström +46 (0) 70 886 64 27 or by mail matilda.wallstrom@sykes.com

Details:
Start date: Preferably 1st of February 2021 but somewhat flexible for the right person
Salary: Competitive
Last application day: 11th of January 2021
Job location: Jönköping
Job extent: Full time