IT Engagement Manager

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in? Come, and be where it begins.

Our Exciting Opportunity!
Enthusiastic to embark on our Digital Transformation journey?

Who are we? At Solution Area Enterprise Systems within Ericsson’s Group IT, we run IT like a business which means focusing on the value we deliver; on top of costs we generate. We make the step from consuming technology to actively identify, nurture, and develop new technology – but only that which deliver value to our customers.

We live by the motto CUSTOMER FIRST, ERICSSON ALWAYS. We are accountable for management and transformation of End-to-End business process in the flow dimension covering Sales, Marketing, Supply, Sourcing Finance, HR, Resource Management, R&D etc.

To further excel in our Company Digital transformation, Ericsson Group has started several Digital Capability tracks, called Lighthouses that is led by a Lighthouse Manager.

To lead this Digital Transformation and acting as a close partner to the Lighthouse Manager we are now looking for an IT Engagement Manager with experience working in the Service Delivery Process in the borderline between Business & IT.

As the IT Engagement Manger, you will lead and secure the IT deliveries towards a Lighthouse and enabling a successful take-off. You will be the main IT interface for a Lighthouse manager and product owners at our Digital Transformation Office (DTO).

Furthermore, as the IT Engagement Manager, you will also play a meaningful role of shaping and driving Group IT’s own transformation towards new digital ways of working.

Digital transformation is about how we at Ericsson build, industrialize and scale digital capabilities and new ways of working to accelerate our business transformations. It is not a separate strategy or program, it should be an integrated part of our company and unit strategies.

Some examples of what we want to achieve could be:
Industry leading quality and lead times
Become simpler, more transparent and efficient in serving customers
Increase our organizational speed of change and agility
Capitalize on data
Improve collaboration



You will
Have the overall responsibility for the IT delivery towards a Lighthouse
Secure that proposed solutions are scalable, stable and secure (in an agile environment)
Pro-actively secure that lighthouse implementations progress as planned – solve any resources, budget or technical constraints
Ensure that the solution can be moved into the IT enterprise space towards the end of a lighthouse
Facilitate business valued contribution
Interpret and translate business capability needs and translate them into demands
Maintain business relationship with the Lighthouse Manager and Product Owners



To be successful in the role you must have
Experience from Digital Transformation both within Business and IT
A university degree with relevant work experience, minimum 8-10 years
Domain experience - IT and process experience for the respective Lighthouse in scope



Additional Requirements
Experience and understanding of the End to End Service Delivery process, including Design (Network Design Optimization), Deployment (Network Roll-out), tuning and handover to Customer is an advantage
5+ years of full-time experience from leading large scale IT deliveries involving multiple system domains
Understanding and experience of the complexities related to large system landscapes with significant integration points
Significant experience from senior business interaction and business expectation management
Experience from agile development using proven agile delivery methodologies in an enterprise setting is a must
IT processes, tools and infrastructure knowledge
Ability to build trusted business relationships
Attract Talent and build high performing teams
Analytical capability and a track record in delivering against targets in demanding conditions
Taking the end-to-end perspective!



What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Recruiter: Camilla Wohlin (camilla.wohlin@ericsson.com)
Please send in your application in English as soon as possible since the process is ongoing.
Location: Stockholm (Kista), Sweden.
Kindly note that we cannot process applications sent via email.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]