IT Help Desk Support

Are you interested in shaping the future of mobility? Then you’ve come to the right place.

Currently operating in 11 countries and over 60 cities, Voi is on an amazing growth journey, and we’re currently looking for a IT Help Desk Support. We’re not looking for your average IT Help Desk Support. We’re looking for a collaborative, dedicated and service minded internal IT wiz to take our internal IT to the next level. At the pace we are expanding, to succeed you will need a hands-on approach and enjoy social exchange. But if you’re up for exactly that, let’s talk!

YOUR TEAM AT VOI

You’ll be joining a small and diverse team with a high degree of autonomy. You will have the opportunity to be part of forming the team and influencing its core culture. Voi is a hybrid workplace that operates on trust and freedom, but we also love to hang out in person! We are innovative and curious team members, keen on learning and growing, which is why we make sure to dedicate time to it every sprint. We welcome diverse ideas and continuously aim for a workplace that feels like home.

YOUR MISSION AT VOI

- Be a part of driving our global internal IT infrastructure throughout all of Voi (that means warehouses in around 70 cities around Europe, an HQ in Stockholm and potentially more offices around Europe as we expand).
- Supporting colleagues on day-to-day basis through ticketing system (Jira) and in person.
- Ensure all our employees have smooth digital workplace experience.
- Be part of projects to ensure efficiency and a great employee experience from start to finish, this involves conducting on- and off boarding.
- Maintaining and supporting hardware including laptops, desktops, mobile phones, and other network enabled devices.
- Install and maintain printers and be the first point of contact for printing support.

- Be the first point of contact for purchasing, deliveries and phone subscriptions.



QUALIFICATIONS

- Experience from previous help desk or IT support roles
- Experience in cloud based solutions
- Fluency in both Mac & PC
- Well versed in Google Workspace, Slack & Atlassian
- Good experience with Sheets or Excel
- Very good knowledge of written and spoken English


RIDE WITH VOI TO THE FUTURE

Launched in August 2018, Voi is a Swedish micro mobility company offering electric scooter sharing in partnership with cities and local communities around Europe. We believe that light electric vehicles can be part in changing how people move in cities by providing a more sustainable and fun solution to traditional transport modes. We want the transformation to happen in the right way-through innovation, open and transparent dialogue with cities and governments and by adapting to local needs. At Voi, we know that diversity fuels innovation & creativity and we welcome people from diverse backgrounds and experiences to take part in our journey. Join Voi and ride the future with us!