IT Infrastructure Business Analyst

Role Summary/Purpose
This position will work closely with functional process owners in Biopharma R&D to analyze strategic and tactical requirements and plan for delivery of operational technology (OT) and IT solutions.
You will build strong business stakeholder relationships as well as maintaining a strong network in the IT community.


Essential Responsibilities


•        Build and maintain relationship with business partners in defined process area
•        Effectively uncover, align and manage stakeholders needs and expectations
•        Lead business process workshops to understand business needs and build robust business cases
•        Manage strategic and tactical IT planning for defined process area
•        Translate high-level business requirements into detailed specifications and cost estimates
•        Work closely with the teams for delivery and operation to support quality in delivery of solutions and continuous excellence of support of solutions
•        Lead vendor evaluation analysis
•        Lead small project initiatives
•        Provide hands on server management like security patching or other vulnerability remediation activities


Required qualifications


•        Some years of experience of IT Infrastructure work
•        Experience with Linux and/or Windows server environments and storage solutions
•        Experience as a server administrator, file share administrator
•        Some experience in network topology and concepts
•        Awareness of active Directory, domain policies and Citrix solutions
•        Experience working in a business stakeholder/customer environment translating requirements into infrastructure specifications
•        Ability to influence and negotiate with clients and suppliers
•        Proficient at operating within a globally distributed team
•        Strong analytical skills
•        Strong collaboration skills
•        Excellent written and oral communication skills




Desired Characteristics


•        Bachelor's Degree
•        Experience in the healthcare industry
•        Appetite for new technology, willingness to be very hands-on in technology area
•        Lean experience
•        Strong can-do attitude