IT Manager

At CtrlPrint, our vision is to simplify corporate reporting worldwide
CtrlPrint is an international, fast growing SaaS company building the market leading collaboration platform for corporate reporting projects. More than 1,000 customers entrust us with their most important documents each year. Regardless of your size and sector, our software as a service solution empowers you to manage changes collaboratively with you and your wider team and creative resource, all in a secure environment.
We are now looking for a talented, tech-savvy and experienced IT Manager to join our team in Stockholm. We are a small, closely-knit team serving a well-established client base spread internationally.
Do you love working with service and support and are you looking for your next challenge in IT? Are you interested in managing end to end internal IT support and leading IT projects and have experience working with operations, integrations, and IT infrastructure and processes? You might just be the person we are looking for, so please keep reading!
The role
IT Manager is a broad role that spans from 1st line tech support to our people to development of our internal IT processes, infrastructure and supplier relationships. You will be a vital part of our internal IT function and report to our CISO. In collaboration with our CISO you will maintain the stability, reliability, and security of how IT operates and be part of or lead internal IT projects. We are a multinational company with operations in the UK, Finland, Sweden and Australia, the role will be responsible for all locations we are present at currently with the possibility to expand our operations even further internationally in the years to come.
CtrlPrint is certified according to ISO 27001 with a well established ISMS. It is therefore positive if you also have an understanding of the importance of information security as well as the habit of working in a structured and well documented way.
To be successful in this role / Preferred qualifications
Have 3+ years of experience working in a similar position in IT Service Management or Support and projects with a good understanding of office IT infrastructure and needs.
Experience or knowledge of Google Workspace, Atlassian product suite (Jira Service Management (ITSM), Confluence).
Mobile device management (ManageEnginei) systems and infrastructure.
Ideally you have experience working with or knowledge of employee IT management such as on-/offboarding of user equipment and system access provisioning.
Experience with network administration, and systems integration.
Exceptional communication skills in English.
As a person, you are driven, self-motivated, and have a strong sense of responsibility.
You enjoy working with great freedom to shape and develop not only your role but also CtrlPrint with a focus on IT.
You are flexible, solution-oriented, and not afraid to share your ideas and take initiative.
You are a team player who values good collaborations and ensures that you contribute to a good working environment.

What we offer
Founded in 2001, CtrlPrint is a Swedish company with modern offices in Garnisonen, Stockholm (HQ), Helsinki, London and Sydney. In 2023 we were named a Gasell company by Dagens Industri and we established a position on Breakit:s list of successful SaaS companies in Sweden.
We are an inclusive, respectful and inspired company where everyone plays a key part to our success. We are sincere and transparent and always willing to learn and develop to stay competitive, and are a successful company on a strong profitable growth trajectory. We offer an attractive compensation and benefits plan as well as a flexible workplace.
What are you waiting for?
Show us what you've got, and who knows, you might just be the missing piece we've been searching for!