IT Manager to Samsung!

We are currently looking for an IT Manager to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting as soon as possible until further notice.

About the company:

Help Us Create What Can´t Be Done
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. 

About the role

Area of responsibility / tasks

The Manager IT Support will be responsible for successfully operate and develop the Nordic IT support organization of Samsung Electronics with a clear service oriented approach.

He/she develops IT strategy in cooperation with EHQ that reflects business strategy, manages total IT-related costs and analyzes and establishes information systems requested by the business and corresponding infrastructure:

• Assessment of current IT infrastructure & services
• Development of IT Vision & Strategy in alignment with internal stakeholders and management team
• Being in charge of IT Support organization incl. skill set requirements
• Developing & implementing new IT services based on SENA needs
• As a subject matter expert, take part in meetings at the highest management level and present IT services and solution approaches
• Development of business cases, proposals for changed IT related business strategies and models as well as roadmaps for our stakeholders
• Derive IT requirements for the organization and advise on potential cost savings
• Taking care of system- and data-security respectively to fulfill regulatory compliance
• Steer and control operations of the IT-support team on a daily basis

The area of responsibility will encompass the following main areas:

• IT Resource Management: Operate and develop a Nordic IT organization with clear R&Rs to meet stakeholder needs
• IT Budget Management: Annual budget management as part of corporate management plan; re-define the process of using IT budget acc. to IT strategy
• Process Innovation: Secure agenda in collaboration with internal stakeholders & HQ in order to perform innovation that support organizational targets. IT-related project management.
• IT & Data Security: Defending Samsung against external threats and establish IT security measures acc. to related laws and regulations such as NIS2. Support the IRP registration process as well as Audits.
• Contract management: Service provider, Suppliers, Mobile communication operators
• New Technology: Active use of new technologies such as AI, Cloud (SaaS), RPA, and Data warehouse; Strengthening organizational capabilities to apply new technologies

About you:

Education and professional experience:

• +5 years of professional experience in a comparable role and/or technical consulting company on management level
• +10 years of experience in the implementation / delivery of IT projects (from IT strategy consulting to software development and operational issues), preferably in a consulting role
• In-depth understanding for sales processes and customer needs
• Industry experience in the electronics and consumer goods industry
• Bachelor´s degree in computer science, computer or software engineering, information systems,
• business information systems or comparable

Technical Skills:

• Experienced in designing future state IT Organizations considering "Role of IT tomorrow"
• Methodological know-how in the field of problem solving, generation / elaboration of new ideas including project management skills
• Excellent knowledge of IT systems and infrastructure (SAP, BI (Power BI, Qlik, Tabular), Cloud (Azure), Salesforce.com, RPA solutions)
• Background in designing/developing IT systems and planning IT implementation
• In-depth understanding of data analysis, budgeting and business operations
• Not only technical expertise, but also relevant connected areas (work council collaboration, cross-functional IT structures, legal & compliance topics, HQ/SDS IT cooperation...)

Personal Skills:

• Strong customer orientation/service minded
• Superior analytical and problem-solving capabilities
• A strong strategic and business mindset
• Excellent organizational and leadership skills
• Strong background in stakeholder communication across organizational functions and management board with interpersonal abilities
• English fluency (written & spoken), Advantageous with Scandinavian and/or Korean fluency

Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.