IT Operations Engineer

Voyado is the ultimate solution for personalization and relevance across all channels-online and offline. Used by retailers and e-commerce companies worldwide, Voyado makes it possible for every brand to engage customers, elevate shopping experiences, and evolve their own businesses.

Voyado is a fast-growing company containing two products with the mission to deliver a best-of-breed solution that matches every customer's need. Engage (https://voyado.com/why-voyado/), a data-driven SaaS platform within Marketing Automation, CRM, and Loyalty. Elevate (https://www.apptus.com/) is intelligent software, that maps analyzes and learns from the visitor's behavior in real time, which allows the e-tailer to present relevant products and offers, adapted to each individual.

Voyado is the leading tool for retail and e-commerce companies that want to personalize communication and customer experiences. We are now a company of 290+ colleagues on an exciting journey and has recently established presence in new markets to strengthen our position in Europe.

If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, e-commerce, retail, and tech - keep reading!



About the role

As IT operations engineer you will have a broad role and have the opportunity to contribute to the operational success and growth of our business using various cloud and on-premises platforms. Together with the team you will have a key-role in contributing to the evolvement of our infrastructure and operation.

Tasks may include, but are not limited to:
Operation, maintenance and monitoring of IT infrastructure and
systems (our products are hosted in AWS and Azure)
Incident management and internal support as a member of the on-
call service
Lead, participate and follow-up IT projects and business initiatives
Documentation of systems, configuration, and operational playbooks
Ensure that there’s a high level of data and access security
Collaborate with the team and different departments to develop and
assist with infrastructure and security changes to accommodate new
application functionality and scaling needs.

So, who are you?
You will be a part of a strong team that enjoys working together, therefore we believe that you are a team player with a humble and curious mindset. We see that you have great interest in IT and are motivated to learn more! Furthermore, you are fluent in Swedish and English.

In regards to experience, we believe that you have previous experience working in a similar role with focus on AWS. In addition, we believe that you have experience from Linux and windows environment, and Active directory.

What's in it for you?

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are:

- An engaged team with a knowledge-sharing and friendly culture

- Summits on a regular basis where we hang out, workshop, discuss, and have a good time together

- Opportunity to engage and deepen your knowledge in different initiatives

- Work-life balance - we don't have a long work hours culture, we value flexibility

- ... And of course, not to mention that we have a pleasant benefits program ;)



Ready to join the team?
Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We'd love to get to know you and understand what makes you tick, so write a few lines about what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!

Additional information
As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.