IT Operations / IT Security

About Joint Academy
Joint Academy is a global leader in delivering digital treatment for chronic joint pain, connecting patients with licensed Physical Therapists. Backed by science, our clinically validated treatment programs include individualised exercises, interactive education and tracking tools. The intersection of digital treatment and data science opens up new possibilities of treating patients in a sustainable and more personal way, while reducing pain and improving quality of life.
With Joint Academy, you’re joining a scale-up with a global reach beyond its origins in Sweden, treating patients in five markets across two continents.
What You'll Do
To be successful in this role you need to have a positive and action-oriented attitude, as well as a service-minded approach. This assignment will be divided into two areas; IT Operations and IT Security.
IT Operations
Mobile Device Management (MDM) - Laptops and phones
General IT Operation questions on our equipment and tools
Configuration Standards for equipment

IT Security
Work closely with Head of Security in all aspects of Information Security
Continually develop security program and training of personnel
Documenting any security breaches and assessing their damage
Educating colleagues about secure development and best practices for information security
Keeping up to date with development in IT security standards and threats
Vulnerability and change management for JA managed network infrastructure, hardware, and equipment
Handling information security incident responses
Audit compliance and security to our Policies and Procedures.
Establishing and implementing technical standards and monitoring for ongoing compliance
Ensuring secure configuration and maintenance of Joint Academy maintained technology assets to satisfy technical security standard
Ensuring Access management framework is developed and maintained

Requirements
You should have broad knowledge in IT and Security and enjoy seeking the latest tools to develop an IT department. You should be passionate about tech and people, and thrive in a challenging and fast-paced environment, where you’re happy to take the initiative and go that extra mile to find and deliver innovative and creative solutions.
Some key points:
You have 2+ years working with IT Support and Security issues
You have experience in Vulnerability testing
You have experience in educating both technical and non technical co-workers
You have experience in development in languages like Python or equivalent
You take pride in your work and are very service oriented
You have strong communication skills in Swedish and English. Along with great technical solutions, you create great documentation and written guidelines
You hold a permanent Swedish job permit. It's an advantage if you are based in the Skåne region, but we are open for remote work within Sweden

Benefits
You will work with something meaningful and a product that has a positive impact on many people's lives globally
You will have the opportunity to work with a unique mix of people with different expertise in Sweden, US, UK, France and Germany
30 days paid vacation
Pension and insurance package
Flexible working hours
Wellness contribution and workout during working hours
Yearly Volunteering Day to spend on a non profit organisation
Quarterly hack days, monthly knowledge sharing talks, one hour per week to spend on professional learning and a dedicated budget for competence development
Work from a modern office, fully remote or a hybrid of the two. As of now, we have our main office in Malmö (40+ ppl) and one in Stockholm (~10 ppl). As we grow, we may be able to offer additional offices or co-working spaces in other cities as well