IT Operations Specialist

Kry is a digital healthcare service enabling patients to meet and seek advice from healthcare professionals online. We’re on a mission to build better and more accessible healthcare by providing digital and seamless digi-physical services that gives patients the best possible health care experience, regardless of location

This exciting and challenging role will bring the technical expertise to help making technological decisions, maintaining, developing, and improving the state of the current systems and processes.

You will play an important role in terms of employees productivity, will listen to them and always have the goal of simplifying IT processes and tools for end users to be able to get the most out of it.

In this role you will:
- Team up with IT System Administrators, IT Operations Specialists and Account Managers to successfully deliver projects.
- Help maintain the Support tooling all across the Med-Ops / Customer Support organizations, positively affecting both teams productivity.
- Identify tooling deficiencies across the organization and work on implementing global solutions where possible.
- Lead discovery projects on new tooling when applicable
- Own IT systems and drive its adoption in every market.
- Identifying what problems and processes are technical issues and what are training issues and work with relevant teams to resolve them
- Identify repetitive processes and tasks that could be automated for better team and organizational efficiency, work with relevant teams to resolve issues.


For this role we are looking for someone who:
- Is proactive and has a cross-functional mindset.
- Enjoys learning new things all the time
- Is a natural problem solver with a structured and analytical mindset.
- Is someone who actively seeks responsibility and takes pride in driving business value.
- Questions the status-quo and always seeks to make our processes more efficient.
- Open to occasional travel to our relevant markets for on-site training sessions / meet and greet sessions with our internal stakeholders.




This is your chance to work for a meaningful company that encourages personal development and celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status.





We offer a unique opportunity to gain a broad and deep understanding of the inner working at Europe’s leading digital healthcare provider. We value grit and a can-do attitude; there is a long and challenging journey ahead of us. You are brave enough to set high goals and then work passionately to achieve them. Last, but not least, we think you believe in that by working together we will achieve greater things than by working alone. At Kry we care about each other and the world around us. Expect to have fun and learn new things every day!

Please submit your application by including your CV, LinkedIn, GitHub or Portfolio.

If you have any questions regarding jobs or our recruitment process, please read our FAQ (https://career.kry.se/pages/faq?preview=true) or contact us on jobs@kry.se. Please note that we do not accept any email applications due to GDPR.