IT Service Desk Administrator

This position is dedicated to the location of Poland, Gdańsk, Pomerian district.
We are looking for IT Service Desk Administrator with English and Swedish language.

We provide relocation package for candidates from Sweden.
Your responsibilities:
· Troubleshooting skills and experience in action resets and lotus Notes environment
· Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
· Troubleshooting skills on VPN connectivity, dial up, wireless routers
· Troubleshooting experience using remote control tools
Our requirements:
· Previous experience with IT Customer Support
· Fluent in both Swedish and English
· Good interpersonal and communication skills
· Customer service orientation and ability to work in a team
· Excellent soft skills, communications skills (Voice &Email) to handle global customers
· Computer literacy
We offer:
· Relocation assistance - accommodation, travel and other covered expenses
· Medical Insurance
· Life &disability insurance for employees and family members
· Wipro Social Fund Scheme
· Cafeteria System
· Multisport card