IT Service Engineer | Warehouse

IT SERVICE ENGINEER | Warehouse

THE OPPORTUNITY

As an IT Service Engineer you will work directly with user support on IT and systems. You will follow and expand the existing procedures for IT Support, HW and SW purchasing, data and system security including monitoring and reactions to incidents. Most likely you also have an interest in system development and will be able to assist the Devops team with infrastructure automation and environment configuration.

You will be located at the Ängelholm office, but you will also cooperate tightly with the Platform Team located in Malmö.Our Ängelholm warehouse contains the biggest installation of Autostore - a robotic goods-to-man system with 350 robots. We also have a state-of-the-art photo studio with a very streamlined process for taking pictures of all items before they go live.

At the moment we are looking for two people, one that will take both an operational and leading role in the team and one that will have only an operational role. The operational role work hours will shift and night watch can occur.

WHAT YOU WILL DO

- Coordinate the Support team including direct user support
- Manage the warehouse infrastructure together with the Platform team
- Manage hard and software purchases, policy and subscriptions
- Manage user administration across all business systems
- Hardware installations and configurations
- Be responsible for data and system security
- Automate the IT workflow and any other manual task
- Documenting support flows and infrastructure
- Firsthand support for software error
- System development in cooperation with the platform team
- You will become a certified AutoStore superuser in order to help out with maintenance of robots and troubleshooting
- Manage operational systems in cooperation with the Platform team


YOUR PROFILE

- You have a solid background in IT and experience from similar roles within IT.
- It is a plus with experience of WIFI on a large scale and also network principals on larger scale
- It is meritorious if you have an interest or have previous experience from system development within an IT support role.
- You are able to work flexible hours, sometimes work inconvenient hours


To be successful in this role you are a detail- and process oriented person that is pragmatic and has a practical mindset. You have a passion for learning and trying new stuff - ideally you are trying out things and experimenting with servers in your spare time. You have good people skills in providing a sublime user service and if interested in the leading role also good people skill in managing people.

A LITTLE BIT ABOUT BOOZT

We are a leading, fast-growing Nordic fashion and beauty e-commerce company. You can find our headquarters in Malmö, Sweden, but we also have a few physical retail stores in the Copenhagen area, a smaller development team in Aarhus, Denmark, and a fully automated warehouse in Ängelholm, Sweden. We are proud of the fact that the Boozt family of 400+ people are made up of 37 nationalities; we are strong believers that diverse teams help us build an innovative and vibrant workplace. ­­­­­­­­­­­­­­­­­­­­­­­Would you like to join us on our exciting journey?

We are an equal opportunity employer that embraces diversity and inclusiveness!

Please apply for this position as soon as possible since we are reviewing applications on an ongoing basis.

Welcome with your application!