IT Service Managers to IT&D Functions Nordics - DB Schenker

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are unleashing our potential.

In addition, we offer

* Health care allowance, Employee benefits via Benify.
* Collective agreements and insurances according to agreement.
* Career opportunities and skills development.
* Friendly work environment and nice colleagues.
* We also offer several local benefits depending on country of employment.

Job Description

The IT organization for Nordics (Sweden, Denmark, Norway, Finland) currently consists of approximately 150 employees who daily project, develop, manage, and support IT services to meet the business's IT needs. With an expanding operation, the expectations are high for IT to grow accordingly, which promises an exciting journey. Are you ready for a new challenge?

The IT&D Functions Nordics department is responsible for managing and further developing the applications that support our cross-functional units (such as Finance, HR, Customs, Procurement, Authorization Management, Global Master Data, etc.) within the cluster. We previously had responsibility for the Swedish parts, but with the new Nordics organization, we are now in the process of taking over the management of several applications from the other countries. Therefore, we now need to recruit two Service Managers who will implement the handover and then be responsible for the management of the applications. The tasks include ongoing contact with our business and suppliers.

Your future assignment involves

* Implementing the take-over of applications from the Nordic countries.
* Being responsible for service delivery in line with established SLAs and budget targets.
* Developing and maintaining Management Plans for the services.
* Establishing and leading service forums with business.
* Leading efforts, in collaboration with the business, to further develop the services.
* Ensuring that the services comply with our security frameworks and SOPs.
* Being the bridge between the business and the supplier.

Qualifications

You have

* Relevant education in IT.
* Experience in a similar role, or a strong drive to take on a Service Manager role.
* Good professional skills in English.
* The ability to work both operational and also strategical.


Preferably you have

* ITIL certification.
* Good professional skills in Swedish, Norwegian, Danish or Finnish.
* Experience working in a global organization.
* Previous experience working with HR, Customs, Finance, or other related applications mentioned above.
* Previous experience with agile methods and work practices.
* Previous technical experience in development, integrations, and general server technology.

Information and Application
The position is a permanent employment based in either Gothenburg, Oslo or Helsinki.

For questions, please contact the recruiting manager Jonas Johansson via jonas.johansson@dbschenker.com.

Applications will be processed continuously, but please submit your application as soon as possible, no later than August 20, 2023.

DB Schenker promotes diversity and welcomes applicants with different backgrounds and experiences. The recruitment process consists, among other things, of selection, interview and reference taking. As a step in the recruitment process, a background check is carried out on final candidates.

Welcome with your application!