IT Support Admin

If you have an interest in iGaming and you want to be part of a fast-paced environment that exists, come, and join us in this journey as an IT Support Administrator!
Minimum requirements:
IT-related certifications and/or academic background
Experience as an IT professional
Analytical, troubleshooting and organizational skills
Proactive attitude to problem solving
Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels
Windows networking and desktop support

Nice to have:
Outgoing personality with good communication skills
A genuine interest in supporting people and finding solutions

Role`s responsibilities:
As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Blueberry and Videoslots. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems.
Your main tasks will be to:
Act as the first line of support to end-users
Document technical issues and solutions
Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems
Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices
Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching
Administer physical and virtual servers with Windows Server 2012
Manage the physical environment of the server racks
Monitor and maintain networks to ensure security throughout the infrastructure
Manage an access control system
Maintain an asset inventory system
Maintain server asset management
Manage spares and stock levels



Employee benefits:
Health insurance
Pension
Wellness allowance
Birthday leave
Company and Team building events
Flexible start and finish times
30 paid vacation days a year
Relaxed working environment
Daily fresh fruit, tea, and coffee
Additional marriage leave
Refer a friend bonus
Professional development support



Our recruitment process:
Interview with our TA Specialist
Online assessment (if applicable)
Final interview with the hiring manager(s)
Reference check and Police conduct



Meet all the eligible criteria? Apply today
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