IT Support Analyst Manufacturing Systems

At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT’S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We are looking for world-class engineering and scientific talent. People like you, who want to work with people like us.
Do you want to work in an environment where every new day bring learnings and challenges? Where you have the possibility to coach and support people from all over the world and where you are an important part of keeping Tetra Pak’s converting factories productive? Then this is the right role for you! Welcome to apply to the role of senior support analyst in P2 Manufacturing Systems. You will work in a team with high engagement and strong team spirit, with people who takes pride in their daily work and enjoys working together.
What you will do
As our new IT support analyst, you will be part of a global team delivering IT support in the area of packaging material manufacturing system solutions. You will work with daily support and solving incoming issues and request for changes from the converting factories. Part of the role is also to support new installations and system upgrades as well as quality assurance and building knowledge documentation.
Our aim is to keep production running in the factories 24/7 and you will work closely with business experts and users in the different countries and factories. Within the team, we help each other’s and work with developers and architects to solve issues.
This position will be located in Lund, but you will work in a global arena.
Who you are
You will support Tetra Pak’s converting factories. To be successful in the role you need to have previous experience of P2 manufacturing systems and converting factory experience. You have an analytic approach and you consider yourself to be a problem-solver. You like to learn new things and you are curious and comfortable with learning new tools and systems.
We believe that you are a person with an agile but structured mind-set. Collaboration is important for you, and you take pride in and enjoy helping and coach people. You are open-minded and responsive to new people, ideas and situations. On top, you have a strong customer focus and you understand the need to deliver business value rapidly and maintain quality.
In you daily job, you will be in contact with people from different cultures and backgrounds. To convey your message and provide the help needed, you need to have cultural awareness and understanding.
A high level of proficiency in English, both oral and written is required.
We offer
As our new IT Support Analyst, you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues and an international challenging and high paced work environment where our employees take great pride in protecting food and protecting the planet.
Care to join?
Please submit your CV and motivational letter in English before 9th June through our career site jobs.tetrapak.com.
To know more about the position contact Resource Manager Sara Lindgren at +46 46 36 3338 or Service Manager Richard Lindell at +46 46 36 5540
Questions about your application contact recruiter Erik Nordahl at +46 46 36 1063
For trade union information contact Sveriges Ingenjörer Marie-Charlotte Jeppson at +46 46 36 6122 and Unionen Eva Thorén at +46 46 36 3304