IT Support Engineer

What we do at Detectify

Started by a group of ethical hackers, Detectify offers cybersecurity solutions that combine human ingenuity with automation. We believe that the fear of cyber threats should never stand in the way of digital greatness. At Detectify, your opinion and ideas matter. You'll belong to a diverse, dedicated, and forever curious team that recognizes the power of knowledge sharing and challenging the status quo.

The Operations Team

Our IT Support is a part of our Operations team who are here to provide a platform to scale up the business long-term while keeping momentum in current operations. We want to find ways of enabling and supporting Detectify to achieve its vision and goals. With our central position in the company, Operations provides broad knowledge and serves as a cross-functional bridge for the organisation. Our ambition is to guide and influence the whole company, lead by example, and maintain a high degree of integrity. We want to simplify things and stay true by being professionals and ambassadors of Detectify.

What you'll get to do

As an IT Support Engineer, you get to assist the whole organisation in ensuring their daily work is performed with the right technical equipment and tools. You will continuously interact with all colleagues around the organisation, having a mind-set that makes IT support seamless, secure, and effective. Also you will assist with IT-related objectives that enable the organisation to meet our strategic goals.

You will work both independently and in collaboration with your team members to ensure that the following tasks are achieved:

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Handling IT tickets

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Evaluating IT tools and help implementing them for IT support

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System access management

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Onboarding and off-boarding of new/old colleagues

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Ensuring physical office equipment is meeting organisation’s needs and security standards

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Evaluating third party vendor and other IT solutions

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Evaluate and implement software and hardware as needed


Who you are

You're a person that has a collaborative and proactive mindset combined with technical skills.

You meet the following criteria

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Hands-on experience working with IT support

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Solid service mindset

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OS provisioning knowledge

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Network knowledge

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IT Security knowledge

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Appreciates a fast moving environment

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Thrive working on a global scale

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Proficient English skills both written and verbal


A plus to have:

- Experience of Jira and Google workspace

So, what do you think?

We are proud to foster an inclusive workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product. This is something we value deeply and we encourage everyone to be a part of changing the way the world thinks about security! Go hack yourself!

Hybrid Work

This position is for the Stockholm Office. We have a really beautiful family-feeling office in Medborgarplatsen. Some days at the office are required depending on teams needs.

Unfortunately, we do not offer any relocation support for this role.

We are a diverse company and English is our corporate language. Please send us your CV and cover letter in english.

Started by a group of ethical hackers, Detectify offers cybersecurity solutions that combine human ingenuity with automation. We believe that the fear of cyber threats should never stand in the way of digital greatness.

At Detectify, your opinion and ideas matter. You'll belong to a diverse, dedicated, and forever curious team that recognizes the power of knowledge sharing and challenging the status quo.

Want to know more about what it is like working at Detectify? Visit our career site.