IT Support Manager

BNP Paribas Cardif – the insurance company for a changing world. By understanding our partners' core business and needs, we offer tailor-made insurance solutions and create value for our partners - always with the customer in focus. BNP Paribas Cardif Nordic is the insurance unit within the banking group BNP Paribas, one of Europes leading players within bank and finance services.
We are now looking for a committed and organized person with an ITIL experience - you who share our commitment and sense of responsibility. Are you our new IT Support Manager?


As IT Support Manager you will…
Steer and monitor all operational production in first- and second line support
Ensuring objectives and associated action plans aligned with company stakeholders (Cardif Nordic, Corporate and Group)
Organizing the scope for the support team by following governance rules and delegation, and definition of roles and responsibilities
Provide necessary resources (human, financial, technical) by reporting to IT manager for further assessment


We are looking for...
Someone responsible for managing the support team in Sweden, Norway and Denmark. This includes the support and administration of IT and telephony solutions. The IT Support manager is also responsible for team management, communication with local departments, Corporate and Group, as well as with external partners and suppliers.

Our wishes:
Experience working in an International environment
5 years of experience within a IT support team with experience on team management
Very good knowledge of ITIL, ITSM , ITAM
Fluent in English and Swedish is a plus


Why BNP Paribas Cardif?
Imagine an organization, small enough to develop but large enough to handle change. At BNP Paribas Cardif, the business development perspective permeates everything we do and comes with encouragement to drive ideas and space to develop new products and services in a changing world. With 130 employees in Sweden, Norway and Denmark, we develop and deliver risk insurance through partners in the Nordic markets.
If you join us, you will enter into an exciting expansive phase in an international company with a multicultural environment. Brining your experience and expertise into the organization, you will have the opportunity to make a difference all while being surrounded by committed and wonderful colleagues.
In addition to that, we also offer beneficial pension plan, wellness allowance, floating work free days, exercising on working hours, Benify’s portal for benefits, competence development and social activities and events.
Please visit www.bnpparibascardif.se or our hashtag on LinkedIn #BNPParibasCardifNordic
Additional information:
The position is a permanent employment starting according to agreement. If you have questions about the position, please contact Malin Lindh, HR Business Partner at malin.lindh@bnpparibascardif.com.
You are welcome to submit your application to our job portal, through the link below. The last day to apply is the 2022-06-17. Do not hesitate to submit your application. As the selection processes and interviews take place on an ongoing basis, the position may be filled before the last application date.
Please note this before submitting your application (in accordance with GDPR legislation): Your application must not contain personal information about marital status, family situation / children, ethnic origin, age, political opinions, religious or philosophical beliefs, trade union membership, health or sexual orientation.