IT Support Manager, Platform24

Platform24 is on a mission to unlock the potential of healthcare by creating smooth and accessible healthcare where patients and caregivers are empowered by the most intelligent technology available. We aim to enable AI precision while maintaining a human touch, allowing medical doctors and nurses to focus on what they do best - practicing medicine 🩺.

We have an uncompromising focus on making every day better for patients and clinicians and together create healthcare 2.0 🚀. Now, we are looking for an IT support manager who wants to be part of shaping how tomorrow's healthcare looks.

Joining our Finance and IT team as an IT support manager means you'll support our wonderful teams by providing hardware and application support. You will be part of a combined Finance and IT team and report to the CFO.

You will have the opportunity to develop the role, and there is a good opportunity to grow with the role as Platform24 grows.

Your main tasks will be:

- User support for Windows and Mac users, using the channels Slack, email, phone, and sometimes hands-on support

- License and user management for our company's different SaaS tools

- On- and off-boarding of employees (licenses and hardware administration)

- Mobile telephony administration

- Managing hardware

- Problem-solving regarding our technical environment

- Working with the information security team to ensure a secure IT environment and client platforms

- Managing the relationships with our key suppliers in the IT-area

We believe you have:

- A large interest in computers and systems

- Experience from working with Google Workspace and Slack administration

- A can-do attitude where you search for the answers you don't have to help our users solve their problems

Moreover, we see you as a highly service-minded and self-motivated team player who thrives on helping others succeed.

What's in it for you

Here are just a few reasons why you'll love working with us:

- Fun, Collaborative Environment: We believe in working together as one team at Platform24 🤝

- Our office is conveniently located next to Central Station in Stockholm, making commuting a breeze 🚄

- Personal growth and knowledge-sharing sessions regularly 🎓

- Social Events: Participate in company-wide summer and winter parties, special occasion celebrations, and team offsites🌲

- Volunteer Opportunities: Use five workdays a year to volunteer and give back to the community 👏Impressive

- And Not to Forget: Some of our other benefits include 6 weeks vacation, 5000 SEK in health allowance, private healthcare insurance, a generous pension contribution, and of course, snacks and drinks at the office 🧃

Besides this, you will get the chance to work with intelligent, friendly, and skilled colleagues from all over the world.

As we interview candidates continuously, we kindly ask you to apply soon.