IT Support Specialist

We are looking for an IT Support specialist who will have an important role in our first/second line support, working with the latest technologies in a global organization!

We can offer you a challenging, fun and stimulating position in an international environment, with good opportunities for personal development. We are quality certified according to the international standard Investors in People. Our employees are our most important asset and we strive to be the best workplace for our employees.

About the position

As IT Support Specialist, you will be part of our support, security & infrastructure team. You will work with IT operations within GEODIS Scandinavia, from IT support and security solutions for our users, virtual servers and mobile communication. You will be working in close collaboration with managers and colleagues in the Scandinavian countries, analyzing organizational needs and providing solutions in order to create better opportunities for easier use of IT related services within GEODIS. You will have an important role within our IT support, working with the latest technologies and international contacts in a global organization.

Focus for this position is first/second line support, realization and daily management, including:

- Providing client management solution in relation to internal procedure and policies
- Client management, HW setup for “Thin Client “solution and workstations
- Technical application management
- Document, maintain and communicate up to date procedure manuals covering Scandinavian & global IT activities
- Prioritizing and escalating issues based on business impact and service level agreements
- Manage network security, configuration, software and hardware documentation
- Hardware, LAN and WAN communications


This is a permanent position, starting on agreement. Our IT department consists of IT Support Specialists placed in several locations in the Scandinavian countries, with a daily and close collaboration with colleagues and team members. The location for this position is either at our Swedish head office in central Gothenburg, or Danish head office in Copenhagen. You will report directly to the IT Manager Scandinavia, placed in Copenhagen.

Your background

We are looking for you who have a relevant education in IT, preferably at a post-secondary degree level. It is a merit if you have at least two years of experience of working in a similar position. Since this is a position where you will collaborate with people across Scandinavia and sometimes globally, being proficient in English is essential and understanding Scandinavian languages.

It is a merit if you have technical experience from working with several of below areas:

- Windows OS, Windows Server
- MS O365 Applications, Teams, SharePoint, BI etc.
- AD, DHCP
- Common LAN and WAN infrastructure and solution
- Troubleshooting connectivity problems and VPN issues
- Client Management Solution


To be successful in this position, we believe you enjoy working in a team and have good collaborative skills. You are self-driven and motivated to get your job moving forward by structuring and planning your work in an efficient and proactive way. You think it is important to keep yourself up to date with the latest technologies and you enjoy sharing your knowledge with others.

We are looking for you who want to work according to our values: Commitment, Innovation, Trust, Solidarity and Passion.

Application

If you have any questions about the role, please contact recruiter, Jesper Jensen on + 45 22 65 40 21.

Last application date is 2022-11-30. We are reviewing incoming applications continuously, so please do not wait in submitting your application. We are looking forward to hearing from you!    

Union representative: Tommy Siden, tel. +46 101631828.