IT Support Specialist - Stockholm

About Carla

We believe that more people should be able to drive electric. Therefore, we have set out to build the safest, most convenient and transparent way to sell, buy, or lease an electric car. Carla was founded in 2020, with strong VC backing. We are now in an exciting growth phase looking for IT Support Specialist in Stockholm.

About the role

As our IT Support Specialist you'll be helping out in creating a great onboarding and working experience for our teams. It's a generalist IT role where you'll look into company-wide software used, and will figure out how best to support our colleagues with the IT help that they need.

Carla is a versatile company and you will be supporting a wide variety of IT related needs. Helping our remote teams, people working in our office in Stockholm and our operational crews in car workshops and logistics.

All in all, you can expect to be dealing with a broad range of challenges. Some might require you to get your hands dirty while others could provide a chance for you to utilise your creative thinking and come up with unique solutions!

You'll be primarily be based in our Stockholm office but also might be able to make the occasional trip to on of our operational facilities across the country.

What you will get to work with:

- Daily contact in the IT service desk with your colleagues
- Purchasing and managing hardware/equipment/devices for our teams.
- Troubleshooting on MacOS, Windows 10, iOS and Android
- Troubleshooting on various SaaS tools (Google Workspace, Slack, Zendesk.. and more)
- Configuring, troubleshooting and setting up hardware
- On- and Off.boarding of IT services
- Collaborating on all kinds of projects across the organisation


Who are you?

Our mission is to bring electric cars to the many. To reach that goal, it is crucial that we have a truly diverse team. Therefore, we focus actively on hiring new colleagues from groups that have been underrepresented within the tech- and automotive industry. Apart from that, we look for people who have that magical mix of being great at what they do, show a strong drive, obsess about consumer experience, whilst being humble and eager to learn. In this particular role, we believe that the following traits could be valuable:

- Fundamental knowledge in IT Support
- All operating systems (Mac, Windows, iOS, Android)
- Hardware knowledge, basic networking
- Best practices around data security


What is in it for you?

Most of all, this is a fantastic opportunity to work for a category defining company, with great values, and a business model that doesn't talk about sustainability - but rather is based on it. Apart from that, we offer:

- A career defining role at an early stage startup and an opportunity to to grow and learn from knowledgeable co-workers.
- We’re a startup, which means we work smarter not harder. Life-work balance still plays an important role in creating long-lasting productivity and output.
- A workplace that believes strength is found in diversity. We hire people regardless of background, education, experience or gender.
- Market competitive salary.


So, bottom line...

Are you our new team member? Make sure to apply today! Selection and interview process are ongoing; therefore please apply as soon as possible.