IT Support Specialist to Epidemic Sound!

Epidemic Sound is looking for an IT Support Specialist! Are you interested in broadening your skills and working in IT?

Do you have a good knowledge in IT and technology? Are you driven and give the best possible support? Do you want to work in a varied role where you get the chance to develop?Then this job is for you! Apply to the role as IT Support Specialist at Epidemic Sound!

Ditt anställningserbjudande

With us at TNG, you will be an important employee who makes a difference - wether you work in one of our offices or as a consultant for one of our clients. As a consultant, you will be extra important because you meet our clients every day.

Therefore we offer you a secure job with a collective agreement via Unionen, fair terms of employment, the right salary, insurance, occupational pension and holiday. You will also get a wellness allowance and occupational health care.

With us:

You will thrive at work! Our consultants in 2019 gave us a satisfaction index (Employee Net Promoter Score) of 55 in connection with this year´s employee survey. A figure that corresponds to "world class".

You will be personally supported and encouraged by your very own consultant manager - all to ensure that you get great experience and developement within workplaces  of technology.

As a consultant at TNG, you are important. Not just another employee in a gigantic company, but a valued employee who makes a difference. We specialise in open-minded recruitment and consultancy services and truly believe in what we do. With us, it´s your technical knowledge, motivation and potential that matters - not your age, gender, background, name or appearance.

In practical terms, the consultant job means that you are employed by us, but have your workplace at one of our clients. Of course, you are part of the community at the company and have a supervisor who helps you on site and a consultant manager from TNG who supports you remotely.

Dina arbetsuppgifter

As an IT Support Specialist at Epidemic Sound, you will be responsible for managing the service desk and helping the organization´s employees with IT support.

It will also include:

• Troubleshooting and problem solving within Mac environments
• Responsible for service desk and matters within 1st and 2nd line support
• Installation and configuration

Värt att veta

For the first 6 months you will be a consultant via us at TNG, working at Epidemic Sound. There is great possibility of extending the employemnt.  You will work full time starting as soon as possible.

You will be part of a dedicated team of four people who have a great interest in technology and service. You will be offered a role with great variety.  Prepare yourself for new challenges and new problems to solve from day to day.

Våra förväntningar

We are looking for someone who have a great interest in technology. You are service-oriented, pedagogical and you are comfortable having contact with a lot of peple. You thrive when you get to help your colleagues and solve problems. You need a minimum of one year experience from a similar role and of working with MAc and iOS. Excellent knowledge of English is requiered, both spoken and written. English is the company language and all support will be in English. Relevant education within IT is a plus. 

Intresserad?
If you are interested in the position, apply as soon as possible! Selection is ongoing and the position may be filled before the closing date. We do not accept applications by email, please apply via our application form. You can only attach your CV, so do not send a personal letter as we do not read them. Instead, briefly justify in the application form why you are applying for the job. If you have any questions, you are welcome to contact the responsible recruiter.