IT Support Specialist to Oriflame

Ryska Posten Bemanning is looking for, on behalf of Oriflame, an IT Support Specialist who wants to be a part of their success. The service is full-time with start as soon as possible.

Who are Oriflame?

Founded in Sweden 1967, they are a social selling beauty company present in over 60 countries around the world. They have a different and holistic view on beauty - Beauty by Sweden. For them beauty is a way of life; to be healthy, enjoy beautiful skin and to find your personal expression.

They are a community of people, passionate about beauty and fulfilling dreams. Enabling people around the world to fulfil their dreams is Oriflame´s mission and purpose. They do it by offering a comprehensive range of skincare, make-up, personal and hair care, fragrance, accessories and nutritional products. All ingredients undergo eco-ethical screening to ensure sustainable sourcing and safety while they strive to have minimal impact on the environment.

To further strengthen the GSO Stockholm & WE IT Support we are searching for an IT Support Specialist.

About The GSO & WE IT Team

You will be one of a local and Global IT Team responsible for delivering high-quality IT support for Oriflame users. As an IT Support Specialist your day to day responsibilities involve many tasks, but to keep it simple - it’s mainly about supporting Oriflame´s users.

This is an opportunity for you! Are you a service-minded and structured person who likes to analyze and figure out the root cause(s)? Do you know and enjoy working with IT infrastructure and hardware? Are you eager to solve problems and learn new things? Working under pressure is not intimidating you, but vice versa - it motivates you?

What will you do?

As an IT Support Specialist, you will:

Carry out IT maintenance tasks and operations

Provide second level on-site support

Prepare, configure and deploy workstations, laptops, and other user devices upon the onset of a new hire

Actively work and resolve Service Desk tickets

Participate and support project implementations, with a specific focus on the upcoming Stockholm Headquarters office move

Support team colleagues in Stockholm and WE sites

Who are you?

You will not be bored! When working in fast pace environment and supporting the users, you will be challenged with different tasks. Therefore, learning new things and growing your knowledge is guaranteed.

You will have great colleagues - supportive professionals with whom it is good to work.

Oriflame is a global company. Therefore, although your location is in the headquarter Stockholm office, you will cooperate with the Global IT team located in different countries.

Your background and your qualifications:

Essential

2-3 years of work experience as a 2nd line desktop support in a predominantly Microsoft

Good customer service skills and be service-minded

Natural aptitude for troubleshooting and problem solving

Knowledge of IT hardware and a good understanding of IT infrastructure (networks, servers, cloud services and security).

Strong experience supporting Windows 10

Experience supporting users based hosted in Office 365 & Azure AD

Ability to work under pressure and on your initiative to complete a wide range of tasks required

Able to work without supervision and enjoy working and interacting with wider teams

Good written and spoken English as you will be part of our global Digitalization team

Nice to have

Experience supporting MacOS endpoints

Experience working with and configuring Microsoft EndPoint Manager (Intune) and Autopilot

Experience with office move projects

Client-side network troubleshooting skills

Swedish language skills

Microsoft Certification

ITIL Foundation

OTHER INFORMATION
This recruitment process is handled by Ryska Posten Bemanning and our customer wishes that all calls and emails about the job is handled by us. You will he hired by us at Ryska Posten Bemanning and work as a consultant at our customer.

Apply for this job by clicking Apply below. We review the selection continuously and the advertisement can be closed down before the position is filled if we have passed the selection and interview phase.

We do not accept applications through email but if you have specific questions about the job, please send it to rekrytering@rpbemanning.se

ABOUT RYSKA POSTEN BEMANNING
Ryska Posten Bemanning is a personal staffing company that works with hiring and recruitment mainly in the professional areas of office and administration. Ryska Posten Bemanning is aimed at companies that value good service and the opportunity to work with talented and solution-oriented people.