IT Support Technician

We are looking for a dynamic IT Support Technician with a “can do spirit” to deliver excellent results at Huawei’s R&D Center in Stockholm.


NOTE! Swedish work-permit is required.


We are offering a challenging, multi-national IT environment where the IT infrastructure and software is managed, manufactured and developed in-house. You will be working as a part of Huawei’s North-East-European R&D IT group with possibilities to travel and support Huawei sites in other countries.
Key responsibilities
User desktop/laptop, scanner, printer support, helps resolving problematic events.
Desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distributing to end users.
User training on IT platforms/OA/Application/Services.
Local IT server room, including local network infrastructure.
Video and voice conference system, AV-equipment support.

What we expect
Fluency in English
Proficiency with Microsoft Windows, Office suite.
Familiar with LAN technologies (e.g. Cisco CCENT or CCT Routing and Switching).
Windows Server, AD, DHCP.
Linux (Ubuntu, CentOS, etc.).
Minimum 2 years work experience in IT field.
Optimistic, proactive, team player.

Advantages
Bachelor or above degree in computer science or information technology.
Familiar with:
WAN technologies (e.g. Cisco CCNA or Huawei HCIA Routing and Switching).
IT infrastructure, such as server room, cabling, UPS.
ITIL (e.g. ITIL certificate) and/or ITSM tools.
Video conferencing systems, AV-equipment.
Building access control / CCTV.
Project Management methodologies.



NOTE! Swedish work-permit is required.
This is a full-time consultancy position at the Huawei R&D office in Kista.