IT Support Technician

Do you want to create a smart and sustainable Future? Come join our team and get the opportunity to engineer the future!

About the job

We are on the lookout for a internal onsite IT Support technician to strengthen our IT support function temporarily. This position will be supporting the Polarium employees with their daily requests on computers, office devices and software. Primary focus will be on supporting the approximately 200 users in Sweden, but there is also a global responsibility to support employees in other locations. Our ideal candidate is a great collaborator with the technical chops to support the IT needs of our growing company.

We are using Jira as our ticketing system and most of the work will be done with Microsoft’s tools for cloud computing, i.e. Office365, Azure AD, Intune and AutoPilot.

The position is based in our office at Solnavägen 3, Sweden.

You will

- Install, configure, and support client hardware & software (Microsoft / Mac), mobile phones (iPhone / Android), user accounts, office printers, scanners, video meeting system, office 365 application etc.

- Responde in a timely manner to service issues and requests

- Onboard new employees from an IT perspective

You have

- 2-3 years’ experience from working with IT support in an enterprise environment.

- Hands-on experience on client hardware and software

- M365, Azure AD, Intune, AutoPilot.

- A service-minded approach and the ability to work successfully with a variety of people and various management levels

- Excellent communication skills (Swedish and English), both oral and written, with the ability to communicate technical directions, both in person and over the phone

- High School or equivalent diploma

- Problem solving skills and an open-mind set and are comfortable to work in an agile, fast-moving environment

What’s in it for you?

We are offering a 6 months assignment with a pssibility to extend. We will work in an open, friendly, international environment where we help each other to develop and create value, as We Are One. Your work and mind-set will have a true impact on Polarium’s future success, and we encourage you to Take Charge.

Every day we encourage you to excel, as We think big for a smarter and more sustainable future - let’s do it together!

We offer

- Maximized wellness contribution

- Exercise with our own Wellness Manager during working hours

- Five extra flexibility days

- Pension and health insurance

Energize your career

We believe an inclusive work environment is what will boost our employees’ success. An open mindset is what charges our innovation and creativity. We believe that there’s always one more thing to learn, one new thing to invent, and one more product to develop to make energy systems around the world greener and more efficient. Come join our team and get the opportunity to engineer the future!

Plug into Polarium

We’ve enabled endless energy since 2015.

Our frontier tech in energy storage systems has reached all over the world and transformed the renewable energy industry. We’re one of Europe’s fastest growing companies with 750+ employees located in over 4 continents and counting. Our valuable diversity, creativity and top-class engineering is the code we use to unlock the most complex sustainability problems in energy.