IT supporter

Responsibilities:
Help desk support and user training
Responsible for user desktop/laptop, scanner, printer support, helps resolving problematic events. Responsible for desktop/laptop provision, prepare corporate standard OS/Software/Application and security settings before distribute to end users.
Responsible for user training on IT platforms/OA/Application/Services.
System implementation and maintenance
Responsible for system implementation and maintenance, including windows server system, web application system, database and storage system.
IT infrastructure construction and maintenance
Responsible for IT infrastructure construction and maintenance, including IT server room, structure cabling system, video conference system, UPS etc.
Supplier management
Responsible for service provider quotation, biding, negotiation and supervising the engineering work provided by service provider.
Departmental Responsibilities:
Helpdesk support for users, including desktop support, printer/fax machine support, IT training etc.
IT infrastructure, Network and server system, maintenance and troubleshooting.
Implement IT standard/policy in responsible offices. Analyze business requirement and initiate the IT project to satisfy the requirement.
Operating IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.

University degree and/or Masters with a major in Computer Science or information related technologies with at least 3years´work experience or more in related fields.
Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server, disk arrays, SAN/NAS storage etc. Proficient in server troubleshooting and maintenance.
Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.
Skillful in laptop/desktop, OS, office software troubleshooting and maintenance.
Proficient in TCP/IP technologies.
Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations. Familiar with Huawei switches is preferred.
Optimistic, pro-active, team player.
Fluent English, both written and spoken. Swedish is a plus.

CO-WORKER TECHNOLOGY SWEDEN AB is a professional company that places high value on people and the individual competence they possess. We have a track record of successfully matching key expertise with company needs and requirements. CO-WORKER TECHNOLOGY SWEDEN AB is a member of Swedish IT and Telecom Industries.