IT System Lead

Médecins Sans Frontières Sweden is looking for IT Systems lead

You are very flexible and have a problem-solving approach? You are autonomous and good at taking initiatives? We are looking for someone that is very service-minded and has worked extensively in IT support. You should have a minimum of 4 years of experience as a Systems and Networking Administrator and strong leadership skills.

Main responsibilities
In this role, your primary responsibilities revolve around IT operations and service management, IT projects, information security, and IT infrastructure. You will be apart of the Support department.

Regarding IT operations and service management, you are responsible for the day-to-day management of IT services, incidents, issues, and requests, following the ITIL framework.

In the realm of IT projects, you provide technical expertise and execute assigned tasks. You proactively report any deviations, risks, or issues and propose relevant solutions. As needed, you may act as the project lead for small IT projects.

You actively contribute to the continuous improvement of information security policies and processes, while also monitoring cyber threats and alerting the appropriate parties.

As for IT infrastructure, you oversee the management of both on-premises and cloud infrastructure. This involves collaborating with suppliers and entities to enhance existing infrastructure, providing technology guidance, and ensuring hardware and software deployment, monitoring, and maintenance.

We are looking for you with

Minimum 4 years of experience as a Systems and Networking Administrator or similar.

Industry standard certifications such as below:

o Microsoft 365 Certified: Fundamentals

o AZ-104: Microsoft Azure Administrator

o MS Intune/Endpoint Manager

o Windows 10/11 Enterprise

Excellent and demonstrated working experience with Microsoft/Office 365 suite, including but not limited to:

o M365 Suite (Exchange Online, SharePoint Online, MS Teams, OneDrive etc.)

o MS Azure (PaaS solutions)

o Windows Deployment server (required)Experience in managing network switches, routers, and wireless access points, VNets, Network Security Groups, Cloud and on-prem Firewalls, WAFs, VPN services etc.

Set-up, configure and manage physical and virtual servers (Windows and Linux).

Possess the working knowledge of meeting room systems, audio-visual equipment etc.

- Knowledge of operating systems and applications, as well as hardware and software troubleshooting, and trends within system development and usage

To be successful in this position, you should have strong planning and organizing skills. You are comfortable to work independently to find solutions. You are a strong communicator who are fluent in English.

It’s highly valuable if you have

- AZ-305: Designing Microsoft Azure Infrastructure Solutions

- Amazon Web services: Fundamentals

- Possess the working knowledge of network cables - copper and fiber optics.

- Full professional literacy in Swedish

The work environment in MSF Sweden
As an employee at MSF Sweden, you will be part of a movement providing people with medical aid and humanitarian care. We work in an international and welcoming environment. All of us working for MSF Sweden have a strong engagement to our common goal, saving lives and alleviate suffering. We are a value-based organization which is strongly felt whether you work in our projects, as a volunteer or in the office. We work in teams, which means we all must take responsibility, trust each other and work on giving and taking feedback. We are easy going and never hesitate when someone needs our help. We want you to feel respected, whoever you are. Working at MSF means you have the possibility to take the initiative and, in that way, learn and grow, both on an individual and a team level. To be able to save lives and alleviate suffering, communication is essential, both internally between the office and our projects, and externally from us to the world.

Employment terms and conditions

- Type of contract: Fixed term contract

- Contract duration: 24 months which evolves into a permanent contract

- Entry date: 1st September 2023

- Goal oriented working time (37,5 hours/week is full time)

- Salary: 36 365 SEK/month. The salary is set according to the MSF Sweden Salary policy. Previous work experience might give a higher salary, it will be evaluated and calculated if shortlisted for interview (0 to 5%).

- Benefits: Pension, health insurance, life insurance, travel insurance, insurance for work related injuries, wellness contribution (2000 SEK/year) and one wellness hour per week.

- Vacation: 30 days/year

- If required, willingness to travel occasionally for international meetings (mainly in Europe)

- The role may be required to perform certain task outside of normal working hours (1 or 2 weekend/evening a year)

- Full compensation day 1-14 of sick leave

- Work Style: Hybrid with min 50% presence in the office in Årstadal, Stockholm.

- EU/EEA citizen or a valid work permit to work in Sweden.

As an employee with MSF Sweden, you are bound by the collective bargaining agreement for non-profit organisations between Fremia and Unionen & Akademikerförbunden.

Apply no later than August 6th with resume and answer the questions on motivation and experience in our recruitment system. We only accept applications through our recruitment system due to GDPR. MSF values diversity and is committed to creating an inclusive working environment. We are an equal opportunity employer, who welcomes all qualified applications. We encourage you to apply without a photo in your CV and only focus on presenting achievements, skills, and experience relevant to the job.

Questions regarding the role? Please contact amel.benali@stockholm.msf.org

Local Union Representative (Unionen) is Johan Rosén, johan.rosen@stockholm.msf.org

We are looking forward to reviewing your application!

Médecins Sans Frontières (MSF) is an international medical humanitarian organization determined to bring quality medical care to people in crises around the world, when and where they need regardless of religion, ethnical background or political view. Our fundamental principles are neutrality, impartiality, independence and medical ethics. In Sweden we raise funds, recruit staff, communicate, advocate for change and provide operational services to contribute to saving lives and alleviating suffering in the wor...