IT Technician Endpoint Manager - Vattenfall IT (flexibel placering)

IT Technician Endpoint Manager
Vattenfall is a European energy company with approximately 20.000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to make fossil-free living possible within one generation. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission.


Vattenfall IT is the internal provider of IT infrastructure services for the entire Vattenfall Group. It is an international shared service center, providing IT services and support. Vattenfall IT Infrastructure supports Vattenfall by having professional people, knowledgeable in both business and IT, integrating services to enable business functions, providing a helicopter view of required services, utilizing the external market and enforcing standardization in order to optimize cost efficiency.
Within IT Infrastructure, Client Services is responsible for end user support and workplace services to all Vattenfall employees, delivered by either internal staff or external suppliers. Specific focus area is to run a successful retained organization to support a sourced client landscape, meaning that supplier management is part of the daily job.
At this moment we are looking for an IT Technician Endpoint Manager, for the Competence Area Client Software Distribution Solutions within Client Services / IT Infrastructure.


What are you going to do?
As IT Technician Endpoint Manager for the competence area Client Software Distribution Solutions you will be responsible for the implementation, operations, support and improvement of the Client Management Infrastructure. You will be working closely together with Solution Design, Service Management, Product & Service Delivery Manager (CAR) and all other VF IT departments.
In this role you will maintain contacts and a relationship with the different stakeholder around the different tools and its user groups.


You will be working within these areas:
• Endpoint Manager such as Intune and SCCM
• Endpoint Manager Workloads
• Support, Troubleshoot and Operate Microsoft Windows based client platforms
• Support the Development team of Microsoft Windows based client platforms.
• Base image creation and Operating system deployment.
• Group Policy management.
• Hardware Certification and peripherals
• Firmware and Driver management
• Deployment technologies
• Platform life cycle management (Evergreen)
• Work together with team on the delivery of Endpoint Manager (Intune / SCCM) and Supporting infrastructure
• Work together with team on the delivery of Core applications and supporting tools
• 3rd line support of issues with current release
• Support Technical Product Roadmaps
• Support Incidents, Problem Management, Critical Incidents, etc.
• Technical project support


Who are you?
Among your personal qualifications you have an internal capacity to move things forward, are easy to cooperate with and have good communication skills. Besides, you’re strong in process management and have a helicopter view.


Furthermore you recognize yourself in the following profile:
• 5-10 years’ experience in IT
• Experienced in creating / maintaining a managed enterprise client
• Senior knowledge and experience in Endpoint Manager (Intune / SCCM), MDT and other deployment technologies
• Knowledge and experience in Microsoft related Client/Server/Cloud products
• Knowledge and experience in Group Policy Management
• Experience in troubleshooting client platforms and supporting infrastructure
• Experience in working with ITIL processes
• Knowledge in IT security
• Knowledge of application packaging
• A proven ability to communicate with technical experts, customers and other stakeholders
• Ability to manage stakeholder at times of conflicting interests
• A very good ability to work independently on assignments within a set timetable, sets own priorities
• The ability to build trust and confidence and to be a team player in an international team
• Fluent in English, both written and spoken


What do we offer?
A challenging and independent job in an informal, dynamic working environment. You can play a part in shaping the future of a company where the only constant is change. Besides being a challenging and inspiring place to work, we value a great work atmosphere! Everyone is really committed and we want to be the best in what we do.
We offer good remuneration, attractive employment conditions and opportunities for personal and professional growth. You get the opportunity to create your own career within the company. At Vattenfall, we are convinced that striving for diversity helps building a more profitable efficient and attractive company. Therefore we seek a harmonious balance of employees in terms of gender, age, and ethnic and cultural backgrounds.


Location:
The work location is flexible as long as it is a Vattenfall location ex Gliwice, Katowice, Stockholm, Amsterdam, Berlin, Hamburg, London.


Travels:
The position will require incidental travel between Vattenfall locations in these areas.


Interested?
We welcome your application in English, including CV and job application letter, 1 May 2022.


If you have any questions regarding the position, please contact Manager Adrian de Rijke, adrian.de.rijke@vattenfall.com
If you have any questions regarding the recruitment process, please contact Recruiter Anna Uppström, anna.uppstroem@vattenfall.com
In Sweden, the union representatives are Sofi Wadström (Akademikerna), Inger Strandberg (Unionen), Christer Gustafsson (Ledarna), Lennart Bengtsson (SEKO). They may all be reached via Vattenfalls switchboard +46 (0)8-739 50 00.


Vattenfall is convinced that diversity leads to development. Therefore we seek a harmonious balance of employees in terms of gender, age and ethnic and cultural background
Since Vattenfall is part of the Swedish critical infrastructure are many of our positions security classed. If this position is security classed the final candidates can be subject to a security vetting process, according to the Swedish legislation.
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