Italian customer support in Portugal

We are looking for Italian customer support representatives who want to work in Portugal.

We got different positions and projects!

Work from home in Portugal. Part-time is also possible

About our client:

'We create game-changing customer journeys.
We are your global partner that designs, delivers, and optimizes unforgettable human experiences for today’s digital world.

We are your virtual assistant, your Instagram post, your follow-up call, your save-the-day text.

From sales to service, and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys.

Our talented, imaginative brand ambassadors create incredible, seamless experiences, driving trusted, stronger relationships with brands

Put simply, we’re where you need us, when you need us."

Tasks: (it is different tasks depending on the position)

Outbound and inbound calls

Prepare, maintain, and review purchasing files, reports and price lists.

Customers banking related queries primarily through email (e.g. card plafond increases requests).

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Other info:

Fixed salary + bonus

Fixed-Term Contract

Relocation package

Meal Allowance

Profile Requirements

Native level of Italian language and English at an intermediate level

You have great skills in communication, multitasking, and problem-solving

A responsible person

Positive attitude!

Sounds like something for you? Do not hesitate to apply today or contact one of our recruiters below for guidance.

Welcome with your application!