IT/Helpdesk assistant to EU-agency

Are you a person with a high level of service orientation and do you have experience from work within a helpdesk section? Would you like to work in a multicultural and international organization with an important mission within the European Union? We can now offer you the chance!
About the position
Perido is looking for an IT Helpdesk assistant for our client, an independent and important agency of the European Union. The position is placed at their beautiful office located just outside of  Stockholm city.
Your daily tasks
In this assignment you will take on a broad and exciting role that offers an ever-changing workday. You will work closely among the employees in the IT-section where your main duties will consist of:
·       Support users during online meetings with e.g. MS Teams, Webex or similar tools
·       Operate audio and video equipment, including microphones, sound, speakers, video screens, projectors and video monitors
·       Support users during video, audio and multimedia presentations
·       Perform any other task assigned by the supervisor
Your qualifications
To be successful in this role you need to have previous experience of working in first-line support. You also need to have skilled knowledge of Microsoft (OS/ and Office) products to be able to perform your tasks in an efficient way. You have a high level of service orientation and experience in organizing work and prioritizing accordingly. Furthermore we believe that you enjoy teamwork and to communicate with team members, colleagues and external resources.
If this sounds like the position for you, please send your English application as soon as possible!
Requirements
·       Secondary education and relevant professional experience
·       Good knowledge of hardware environment (PC, printer, peripherals)
·       Good trouble shootings skills
·       Experience in a first-line support function
·       Willingness to work flexible hours between the core hours and out of office hours in exceptional cases  
·       Good knowledge of Microsoft Office (OS/Office)
·       Good command of English, spoken and written
Contract type and hours
Fulltime. Start ASAP, until end of June with possible extension.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, fraga@perido.se and one of our recruitment assistants will answer you within 24 hours on weekdays. State the reference number 31628 in the subject line.
About Perido
Perido is a successful consultant- and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through questioners that cover well-being we up hold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 70 in-house co-workers and over 700 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labor agreements to certain safe and secure work environments for all our employees.